We are currently updating the OP Help Center content for the release of OP 14.19 or "OP 19". OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Adding, Modifying Passwords

Version 14.19
Note:  Only users with System_Admin permissions are able to modify passwords for other users. 
Practice Management tab > Staff/Providers

Overview

In OP, passwords cannot be "reset". The following steps should be followed to create new passwords for users who may have forgotten their password or need a new password. 

Click here to review OP recommendations for creating and maintaining Strong Passwords.  

Assigning User Passwords

  1. Click the Security Access button.

 

  1. From the list of users located on the left, select the user who needs a password. 
  2. Double-click the username to open the Edit User screen.     

  1. Enter the password in the Password and Verify Password fields.

Passwords are case-sensitive and can be any combination of characters (alpha, numeric, etc.) unless otherwise specified in System Preferences.
  1. Select the Enabled checkbox to grant the user access to your system. 
Warning: Failure to check the Enabled checkbox will result in the specified user not being able to log into OP.
  1. Click the OK button.
You can perform the same procedure to change an existing password. Simply clear or type over the old password and verify.
Version 14.10
Note:  Only users with System_Admin permissions are able to modify passwords for other users. 
Utilities > Manage Practice > Staff/Provider Directory

Overview

In OP, passwords cannot be "reset". The following steps should be followed to create new passwords for users who may have forgotten their password or need a new password. 

Click here to review OP recommendations for creating and maintaining Strong Passwords.  

Assigning User Passwords

  1. Click the Security Access button.

 

  1. From the list of users located on the left, select the user who needs a password. 
  2. Double-click the username to open the Edit User screen.     
  3. Enter the password in the Password and Verify Password fields.

Passwords are case-sensitive and can be any combination of characters (alpha, numeric, etc.) unless otherwise specified in System Preferences.
  1. Select the Enabled checkbox to grant the user access to your system. 
Warning: Failure to check the Enabled checkbox will result in the specified user not being able to log into OP.
  1. Click the OK button.
You can perform the same procedure to change an existing password. Simply clear or type over the old password and verify.