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Anytime Pediatrics: Schedule an Appointment

Version 20.7

Overview

Once the setup in OP has been completed for Anytime Pediatrics Telehealth Visits, the practice may begin scheduling appointments. When scheduling an appointment with Anytime Pediatrics, it is important to review Family Contacts in OP. 

  • All entries in Family Contacts will be sent to Anytime Pediatrics.
  • The first Family Contact that contains an email address will receive the email to complete the Telemedicine Account setup.
  • If there is no Family Contact with an email address, the appointment cannot be scheduled. The practice will need to obtain an email address, enter the email address in to the Family Contact record, then schedule the appointment.

Schedule an Appointment for Anytime Pediatrics (Established Patient)

Tip: It is recommended, prior to scheduling a patient for an Anytime Pediatrics Telehealth Visit, the practice review the Family Contacts and confirms that there is a valid email address entered for the appropriate Contact. If the patient does not have a Family Contact with an email address, you will not be able to proceed with scheduling. See the workflow below.

  1. Navigate to the Schedule: Clinical, Practice Management or Billing tab > Schedule button.
  2. Double-click on the time Slot to add an appointment. The Add/Edit Appointment window is displayed.
  3. Search for and select the patient using the Search box  .
  4. Select an Appt Reason from the drop-down menu. If the practice is using Telemedicine templates, select the appropriate one from the menu.
  5. Select an Appt type with the Purpose of Telehealth Encounter, from the drop-down menu. The Telehealth Vendor field populates with Anytime Pediatrics.

Warning: The following error dialog box is displayed when there is no email address entered for a Family Contact record. The patient's Family Contact record must be updated to proceed with scheduling the appointment. Click the Read more link to view instruction on how to proceed.

  1. Click the Save button at the bottom of the Add/Edit Appointment window.

Schedule an Appointment for Anytime Pediatrics (New Patient)

It is recommended, prior to scheduling a new patient for an Anytime Pediatrics Telehealth Visit, the practice creates the patient and enters a Family Contact with an email address. The workflow below addresses the steps to take if the process for scheduling the appointment is initiated before the patient is registered in OP.

  1. Navigate to the Schedule: Clinical, Practice Management or Billing tab > Schedule button.
  2. Double-click on the time Slot to add an appointment. The Add/Edit Appointment window is displayed.
  3. Search for the patient to confirm they are a new patient.
  4. Click the Create New Patient button  and complete the required patient information on the Add/Edit Appointment window.
  5. Select an Appt Reason from the drop-down menu. If the practice is using Telemedicine templates, select the appropriate one from the menu.
  6. Select an Appt type with the Purpose of Telehealth Encounter, from the drop-down menu.
  7. An error dialog box displays with the message that an email address cannot be found.

  1. Click the OK button.
  2. Click the Cancel button to close the Add/Edit Appointment window.
  3. Navigate to the Patient Chart and create the new patient.
  4. Navigate back to the Schedule and select the slot to add an appointment.
  5. Follow the above steps to complete the Anytime Pediatrics Telehealth appointment.