We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Balancing an EOB that has been Posted

Version 14.19
Path: Billing tab > Billing Center button

Overview

Once you have completed posting remits, you want to ensure that the amount that was posted into OP balances to the EOB. This balancing is done in the Receipts tab of the Billing Center. The Receipts tab displays all current (non-daysheeted) receipts.

Balancing an EOB

  1. Navigate to the Billing Center using the path above.
  2. Click the Receipts tab. The columns in this grid can be sorted, grouped, and filtered to easily display the needed information. This can also be saved as a preference. In the image below, the grid is grouped by Payment Method and Check # so that we can easily see the check postings displayed. 
Note: If you do not see columns specific to your needs, click on the Show/Hide columns button to the left of the columns to add more options.

Version 14.10
Path: Smart Toolbar > Billing button

Overview

Once a user has completed posting their paper remittance, you will want to ensure that the amount that was posted into Office Practicum balances to what was sent to you on the EOB.

Balancing an EOB

  1. Open the Billing Center on the Smart Toolbar.

2. Click on Current Receipts tab.

3. The columns are sortable and filterable. If a user wishes to sort columns by staff member:

  1. Left click on the Staff Column.
  2. Hold the column with your mouse.
  3. Drag the column to the header to sort by staff members who have entered in payments for the day.

(Optional) If a user would like to filter by more specific information such as the check that was just posted:

  1. Hover over the Check# column until you see a filter icon , click on it.
  2. Office Practicum will allow you to check off the specific information that you wish to filter out.
Note: If you do not see columns specific to your needs click on the 3-dotted ellipsis to the left of the columns to add in more options.

4. A user can now see the check posted under their individual name with all patient detail attached.