Version 14.19
Overview
In this section you will learn about the Patient Statements area on the Overview > Billing Performance tab.
Billing Center: Overview > Billing Performance
Why is this Important?
Outstanding patient balances will not get paid if statements are not sent in a time fashion. These metrics give you the ability to compare what has been queued or sent to the patient A/R outstanding during the respective time frame.
In Queue, Ready to Mail, Amount
- What is this?
- A count of the number of statements in the patient statement queue.
- A sum of the statement balances in the patient statement queue.
- Keeping it Healthy
- This number should be zeroed daily by printing or electronically submitting a statement file to the insurance. (The chances that a statement will become outdated by insurance adjudication or patient payment increases the longer a statement is sitting in the statement queue.
- For More Information
- Double-click on the text. OP will take you to the Statement Queue and display the claims that have been queued but not sent.
Mailed this Month, Amount
- What is this?
- A count of the number of statements that have been mailed within the last 30 days.
- A sum of the statement balances that have been mailed within the last 30 days.
- Keeping it Healthy
- These numbers should match with the patient A/R during the same period.
Mailed last Month, Amount
- What is this?
- A count of the number of statements that have been mailed within the last 31 to 60 days.
- A sum of the statement balances that have been mailed within the last 31 to 60 days.
- Keeping it Healthy
- These numbers should match with the patient A/R during the same period.
Version 14.10
Overview
In this section you will learn about the Patient Statements area on the Billing Overview tab.
Billing Center: Overview
Why is this Important?
Outstanding patient balances will not get paid if statements are not sent in a time fashion. These metrics give you the ability to compare what has been queued or sent to the patient A/R outstanding during the respective time frame.
In Queue, Ready to Mail, Amount
- What is this?
- A count of the number of statements in the patient statement queue.
- A sum of the statement balances in the patient statement queue.
- Keeping it Healthy
- This number should be zeroed daily by printing or electronically submitting a statement file to the insurance. (The chances that a statement will become outdated by insurance adjudication or patient payment increases the longer a statement is sitting in the statement queue.
- For More Information
- Double-click on the text. OP will take you to the Statement Queue and display the claims that have been queued but not sent.
Mailed this Month, Amount
- What is this?
- A count of the number of statements that have been mailed within the last 30 days.
- A sum of the statement balances that have been mailed within the last 30 days.
- Keeping it Healthy
- These numbers should match with the patient A/R during the same period.
Mailed last Month, Amount
- What is this?
- A count of the number of statements that have been mailed within the last 31 to 60 days.
- A sum of the statement balances that have been mailed within the last 31 to 60 days.
- Keeping it Healthy
- These numbers should match with the patient A/R during the same period.
