Can a parent get access to their child's portal if the patient has reached the Minor Age Limit?

When the Minor Age Limit is reached, once a parent attempts to log in to the patient's record, it will reset and no longer allow the parent to view the patient's record. In order for a parent to have access to the record, the practice would need to give the parent Proxy access. For more information on granting Proxy access, click here

Patients, that have reached the Minor Age Limit set on the Practice Portal, will need a PIN issued by the practice in order to register and access their own record.