Chat with OP Support!

Chat is available Monday through Friday 10AM EST to 4PM EST

If you are having an issue outside of the posted hours, please visit the OP Support Hub to open a case.


Before you begin a Chat, be sure to:

  • Search for help in OP's Help Center! Simply navigate to the search bar located at the top of this window and search for what you need assistance with!
  • Check the Post-Release Support Trends to see updates on release-specific topics that have already been reported.

When you're ready to chat, click located in the lower right-hand corner of this window!

Use the following as a guide when choosing the area of Support:

(If you choose the wrong option, don't worry! We'll get you over to the right team as soon as possible)

Billing Support helps with:
  • Claims
  • Posting payments
  • Statements
Clinical Support helps with:
  • ePrescribing
  • Reports
  • Chart notes
Technical Support helps with:
  • Accessing OP
  • New Cloud accounts
  • Scanner setup

If chat is not available, click--- you'll be able to enter the details of your inquiry to open a Support case!