Chat is available Monday through Friday 10AM EST to 4PM EST
If you are having an issue outside of the posted hours, please visit the OP Support Hub to open a case.
Before you begin a Chat, be sure to:
- Search for help in OP's Help Center! Simply navigate to the search bar located at the top of this window and search for what you need assistance with!
- Check the Post-Release Support Trends to see updates on release-specific topics that have already been reported.
When you're ready to chat, click located in the lower right-hand corner of this window!
Use the following as a guide when choosing the area of Support:
(If you choose the wrong option, don't worry! We'll get you over to the right team as soon as possible)
Billing Support helps with:
Clinical Support helps with:
Technical Support helps with:
If chat is not available, click--- you'll be able to enter the details of your inquiry to open a Support case!