We are currently updating the OP Help Center content for the release of OP 14.19 or "OP 19". OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

ClearTriage

Version 14.19

About Clear Triage

Path: Clinical tab > Send Message Button > ClearTriage button
Path: Practice Management tab > Send Message Button > ClearTriage button
Path: Main Navigation Bar > Phone (Messages group) > New Message > ClearTriage button
Path: Main Navigation Bar > Portal (Messages group) > New Message > ClearTriage button
Path: Main Navigation Bar > External (Messages group) > New Message > ClearTriage button
Path: Main Navigation Bar > Need Action (Messages group) > New Message > ClearTriage button
Path: Clinical tab > Patient Chart button > Messages > New Message button > ClearTriage button   
Path: Practice Management tab > Patient Chart button > Messages > New Message button > ClearTriage button  
Path: Billing tab > Patient Chart button > Messages > New Message button > ClearTriage button  

ClearTriage is an online decision-support tool for pediatric telephone triage nurses in practices and clinics utilizing the Dr. Barton Schmitt protocols. ClearTriage offers a free trial and you may purchase user licenses directly from ClearTriage. 

You must have a ClearTriage account before using ClearTriage in OP. Obtaining a ClearTriage Account provides details on obtaining a ClearTriage account.

After obtaining a ClearTriage account, you must set up OP to support ClearTriage before you can use ClearTriage services in OP. Setting up ClearTriage Support in OP provides details on how to set up OP to support ClearTriage.


Note: If you would like to arrange additional training, click here for a detailed list of the training options available and to access the Training Request form. OP can provide training on how to create an eCorrespondent record and using the Messaging feature, but we cannot provide training on the use of ClearTriage. For training on the use of ClearTriage, please contact ClearTriage.

After clicking on the ClearTriage button, the OP software opens a browser window to the ClearTriage web page and automatically logs the user on using the credentials entered in the eCorrespondent.

After opening the ClearTriage page and logging on, ClearTriage displays the Protocol Select page with the user’s initials displayed in the upper right. For more information on using ClearTriage, click here.


Version 14.10

About Clear Triage

Path: Smart Toolbar > Messages button > +New Message button > ClearTriage button.
Path: Smart Toolbar > Schedule button > Messages tab > + New Message button > ClearTriage button
Path: Smart Toolbar > Chart button > Messages tab > + New Message button > ClearTriage button

Office Practicum (OP) Version 14.0.55 and OP Version 14.1.10 introduced integration support for ClearTriage. ClearTriage is an online decision-support tool for pediatric telephone triage nurses in practices and clinics utilizing the Dr. Barton Schmitt protocols. ClearTriage has been integrated into OP 14.0.41 and is available to any client. ClearTriage offers a free trial and you may purchase user licenses directly from ClearTriage. 

Note:  You must have OP Version 14.0.55, OP Version 14.1.10 or later to use ClearTriage in OP.

You must have a ClearTriage account before using ClearTriage in OP. Obtaining a ClearTriage Account provides details on obtaining a ClearTriage account.

After obtaining a ClearTriage account, you must set up OP to support ClearTriage before you can use ClearTriage services in OP. Setting up ClearTriage Support in OP provides details on how to set up OP to support ClearTriage.


Note: If you would like to arrange additional training, click here for a detailed list of the training options available and to access the Training Request form. OP can provide training on how to create an eCorrespondent record and using the Messaging feature, but we cannot provide training on the use of ClearTriage. For training on the use of ClearTriage, please contact ClearTriage.

After clicking on the ClearTriage button, OP opens a browser window to the ClearTriage web page and automatically logs the user on using the credentials entered in the eCorrespondent.

After opening the ClearTriage page and logging on, ClearTriage displays the Protocol Select page with the user’s initials displayed in the upper right. For more information on using ClearTriage, click here.