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Comment on a Message

Version 14.19
Path: Main Navigation Panel > Phone (Messages group) 
Path: Clinical, Practice Management, or Billing tab > Patient Chart button > Messages 

Comment on a Message

  1.  Locate the message to comment using one of the above paths.
  2. Click to highlight the message and click the Comment button.


  1. Enter the comment in the Response field. 
  2. Choose a selection on handling the message.
  • Mark message as read checkbox - removes the message from the Unread tab and places the message in the Read tab.
  • Further action required by me - places the message in the Action Required tab. This field only appears if the Action Required button was selected when the message was composed.
  • Completed: remove from my inbox - places the message in the Read tab. This field only appears if the Action Required button was selected when the message was composed.
  • Completed: remove from all inboxes - places the message in the Read tab. This field only appears if the Action Required button was selected when the message was composed and there was more than one recipient.


  1. Click the Save button.
Version 14.10

Overview

This page will instruct you on commenting on a message.

Comment on the Message

  1.  Click the Messages button to open the Message window.

 OR 

Click the Messages tab from the Schedule and Practice Workflow window.

  1. Click to highlight a message in the Message window.
  2. Click the Comment button.

  1. Enter the comment in the Response field. 
  2. Choose a selection on handling the message.
  • Mark message as read checkbox - removes the message from the Unread tab and places the message in the Read tab.
  • Further action required by me - places the message in the Action Required tab. This field only appears if the Action Required button was selected when the message was composed.
  • Completed: remove from my inbox - places the message in the Read tab. This field only appears if the Action Required button was selected when the message was composed.

  1. Click the Save button.