Important Content Update Message
We are currently updating the OP Help Center content for the release of OP 20. OP 20 (official version 20.0.x) is the certified, 2015 Edition, version of the Office Practicum software. This is displayed in your software (Help tab > About) and in the Help Center tab labeled Version 20.0. We appreciate your patience as we continue to update all of our content.

Comment on a Message

Version 14.19

Overview

This page will instruct you on commenting on a message.

Comment on the Message

  1.  Click the Messages button to open the Message window.

 OR 

Click the Messages tab from the Schedule and Practice Workflow window.

  1. Click to highlight a message in the Message window.
  2. Click the Comment button.

  1. Enter the comment in the Response field. 
  2. Choose a selection on handling the message.
  • Mark message as read checkbox - removes the message from the Unread tab and places the message in the Read tab.
  • Further action required by me - places the message in the Action Required tab. This field only appears if the Action Required button was selected when the message was composed.
  • Completed: remove from my inbox - places the message in the Read tab. This field only appears if the Action Required button was selected when the message was composed.

  1. Click the Save button.
Version 14.10

Overview

This page will instruct you on commenting on a message.

Comment on the Message

  1.  Click the Messages button to open the Message window.

 OR 

Click the Messages tab from the Schedule and Practice Workflow window.

  1. Click to highlight a message in the Message window.
  2. Click the Comment button.

  1. Enter the comment in the Response field. 
  2. Choose a selection on handling the message.
  • Mark message as read checkbox - removes the message from the Unread tab and places the message in the Read tab.
  • Further action required by me - places the message in the Action Required tab. This field only appears if the Action Required button was selected when the message was composed.
  • Completed: remove from my inbox - places the message in the Read tab. This field only appears if the Action Required button was selected when the message was composed.

  1. Click the Save button.