Version 21.1
This window map article points out some of the important aspects of the window you're working with in OP but is not intended to be instructional. To learn about topics related to using this window, see the Related Articles section at the bottom of this page. |
Path: Admin > Concierge Fee
Overview
The Concierge Fee screen allows you to bulk charge patients a service fee. You can choose to create superbills or claims for these patients and you can choose to charge each patient individually or charge different amounts based on how many children are under a guarantor.
Disclaimer: Not all payers allow for additional fees. Please review your payer agreements and applicable state laws before charging patients. |
User Permissions: To access the module, you must have the Billing_Concierge security permission. To make the date fields not required and to charge patient’s based on status alone you need to have the Billing_Concierge_Date permission. Only users with this permission will be able to charge patient’s based on status. Otherwise date will be required. |
Correspondent Record and Portal Preference: To use the Concierge Fee window, you must have the DPC correspondent record enabled and the DPC.HAS_CONCIERGE_FEE portal preference set to true in your DB. |
Concierge Fee Window Map
Number | Section | Description |
1 | Patients seen between | Entering a date range is required to charge patients a concierge fee. It will look to see which patients have charges in the selected date range and will charge them the concierge fee when you click Charge Patients. |
2 | Patient Status | This field allows you to pick the patient status. Any patients with that status and that have charges in the specific date range will be charged the concierge fee. The default is Active. |
3 | Create | This selection allows you to specify whether a Superbill or a Claim will be created for the patients meeting the criteria. The Dx Code field is required, and the drop-down allows you to select a Dx code that will appear on the Superbill or the Claim (depending on the radio button selected).
|
4 | Charge | This allows you to specify if you want to do a single charge for every patient seen in that time frame or if you want to charge different amounts based on the number of children.
|
Payer Exclusions
Path: Billing > Payers > Insurance Payer Details > Basic Information tab
Not all payers allow for additional fees. If you have a payer that needs to be excluded from the concierge fee you can set this up in the payer settings.