We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Vaccine Administered Incorrectly

Version 14.19

Overview

The information in this article will instruct you on correcting a vaccine administered incorrectly on a child's Immunization record. This can be the incorrect vaccine or lot. When a vaccine is administered incorrectly, it is necessary to remove the vaccine entry from the patient's chart and enter it correctly.

Delete a Vaccine

Prior to deleting a vaccine
  • Check your inventory to make a note of the number of used vaccines. This will allow you to double-check that the proper changes have been made to the Inventory.  When deleting a vaccine from a patient chart, the vaccine is placed back into the inventory count, as if it was never used. 
  • Make a note of pertinent information, such as date vaccinated, vaccinator and counseling provider. This information will be used when entering the corrected information.
  1. Click the Patient Chart button from the Clinical, Practice Management or Billing tab.
  2. Search for and select the patient.
  3. Click the Immunizations button.
  4. Click the Enter Immunization button.
  5. Highlight the vaccine to remove from the patient record in the grid.
  6. Click the Edit/Delete tab.
  7. Select the Allow editing checkbox. Write down all detail in the top panel. This will be used when you reenter the corrected vaccine.
  8. Click the Delete button.
  9. Click OK to confirm the deletion.
  10. Click the drop-down arrow and select a reason from the list or type the reason for deleting the record in the Audit Trail window.
Billing Note
Please be advised if the vaccine referenced above was automatically sent to the superbill, you will need to manually delete the corresponding vaccine and vaccine administration from the superbill. This can be done thru the superbill screen or the add/edit charges screen once the superbill is input.

Enter Correct Vaccine

  1. If not on the Immunization Order Management window from the steps above, follow the below steps.
  1. Click the Patient Chart button from the Clinical, Practice Management or Billing tab
  2. Search for and select the patient.
  3. Click the Immunizations button.
  4. Click the Enter Immunization button.
  1. Click the Inventory tab.
  2. Double-click on the vaccine to administer in the top panel labeled Status: In Stock.
  3. Complete the Enter Vaccine Administration Information window.
Note: Use the information from the details you recorded in the delete process, which includes: Date/time vaccinated, body site, Counseling provider and Vaccinator.
  1. Deselect the Add vaccine to superbill checkbox if the vaccine has been billed.
  2. Click Save.

Note: It is recommended you count the inventory once the vaccine have been reentered to ensure you completed the process correctly.
Version 14.10

Overview

The information in this article will instruct you on correcting a vaccine administered incorrectly on a child's Immunization record. This can be the incorrect vaccine or lot. When a vaccine is administered incorrectly, it is necessary to remove the vaccine entry from the patient's chart and enter it correctly.

  1. Click the Chart button on the Smart Toolbar.
  2. Search for and select the patient.
  3. Click the Immunizations tab.
  4. Click the Enter Immunization button.
  5. Highlight the vaccine to remove from the patient record in the grid.
  6. Click the Edit/Delete tab.
  7. Select the Check to allow edit checkbox. Write down all detail in the top panel. This will be used when you reenter the corrected vaccine.
  8. Click the Delete button.
  9. Click OK to confirm the deletion.

  1. Click the dropdown arrow and select a reason from the list or type the reason for deleting the record in the Audit Trail window.
Note: The deleted vaccine will be added back into the inventory. 
  1. Enter the correct vaccine administered by following the steps below:
  1. Click the Immunizations tab.
  2. Click the Enter Immunization button.
  3. Click the Inventory tab.
  4. Double-click on the vaccine to administer in the top panel labeled Status: In Stock.
  5. Complete the Enter Vaccine Administration Information window.
Note: Use the information from the details you recorded in the delete process, which includes: Date/time vaccinated, body site, Counseling provider and Vaccinator.
  1. Deselect the Add vaccine to superbill checkbox if the vaccine has been billed.
  2. Click Save.

Note: It is recommended you count the inventory once the vaccine have been reentered to ensure you completed the process correctly.