Delete an Appointment

Version 14.19

Our new Multi-Location Calendar updates are here! Please see the OP 21.3 Calendar Articles for an overview of the changes. Practices can configure OP to switch to the new calendar and explore its features. 

Path: Clinical, Practice Management, or Billing tab > Schedule button > Calendar tab

Overview

Deleted appointments are removed from the Schedule record completely, and a record of the deleted appointment is created in the Audit Log. If a scheduled appointment is canceled by the patient's family, we recommend that your staff document this cancellation, particularly if it was a same-day cancellation or contrary to a doctor's advice. To do so, select Cancelled as the Appointment Status.

Deleting an Appointment

  1. Click on the appointment you'd like to delete.
  2. Click the Delete button under the calendar or right-click the appointment and select Delete appointment.

  1. Click the OK button to confirm deleting appointment.
  2. Enter the reason the appointment was deleted.

Version 14.19
Path: Smart Toolbar > Schedule button > Calendar tab

Overview

In this article, you will learn the methods of deleting an appointment from the calendar.

Note: Deleting an appointment removes it from the Schedule record completely. If a scheduled appointment is canceled by the patient's family, we recommend that your staff document this cancellation, particularly if it was a same-day cancellation or contrary to a doctor's advice. To do so, select Canceled as the Appointment Status.

Deleting an Appointment

  1. Left-click once to select the appointment. Then, follow one of the two ways listed below to delete an appointment:
  • Click the Delete selected appointment button located under the calendar.

OR

  • Right-click the mouse once on the appointment.
  • Select Delete Appointment from the fly out menu.

  1. Click the OK button to confirm deleting appointment.

  1. Enter the reason the appointment was deleted.

Note: A record of this deleted appointment is kept in the Audit Log.