We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Delete Claims from the Transmittal Queue

Version 14.19

Overview

Claims that will not be sent to the clearinghouse can be deleted prior to transmission.

Delete Claims from the Transmittal Queue

  1. Click on the Billing buttonto open the e-Billing center. 
  2. Click on the Transmit Queue tab.
  3. Click on the desired claim(s) to delete.

  1. Click on the Delete button .
  2. Click Yes when prompted Remove the highlighted claim(s) from the queue?

https://dyzz9obi78pm5.cloudfront.net/app/image/id/5915c5c8ad121ce44910b2fd/n/information.gif
To highlight multiple claims to delete, click on the first claim to highlight it and then hold down shift or control key to select additional claims. With the shift key, click on the first claim of a sequential batch and the last claim of a sequential batch to select the entire sequence. With the control key, click on individual claims to select multiple non-sequential claims and delete as a batch. As claims are selected, they will appear highlighted.
Version 14.10

Overview

Claims that will not be sent to the clearinghouse can be deleted prior to transmission.

Delete Claims from the Transmittal Queue

  1. Click on the Billing buttonto open the e-Billing center. 
  2. Click on the Transmit Queue tab.
  3. Click on the desired claim(s) to delete.

  1. Click on the Delete button .
  2. Click Yes when prompted Remove the highlighted claim(s) from the queue?

https://dyzz9obi78pm5.cloudfront.net/app/image/id/5915c5c8ad121ce44910b2fd/n/information.gif
To highlight multiple claims to delete, click on the first claim to highlight it and then hold down shift or control key to select additional claims. With the shift key, click on the first claim of a sequential batch and the last claim of a sequential batch to select the entire sequence. With the control key, click on individual claims to select multiple non-sequential claims and delete as a batch. As claims are selected, they will appear highlighted.