We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Edit or Refill a Controlled Substance

Version 14.19

Overview

A prescription for a controlled substance previously transmitted or printed cannot be edited. The ability to refill a controlled substance is dependent upon refill regulations enforced by the DEA. For more information see below. Click here to access the DEA website Part 1306-Prescriptions.

Schedule II Drugs:

  • No refills are permitted on schedule II drugs

Schedule III-IV Drugs:

  • No prescription for a controlled substance listed in Schedule III or IV shall be filled or refilled more than six months after the date on which such prescription was issued. No prescription for a controlled substance listed in Schedule III or IV authorized to be refilled may be refilled more than five times.

Edit a Prescription

Path: Smart Toolbar > Chart button > Medications tab
  1. Click on the medication to edit.
  2. Click on the Edit button .
  3. The following pop-up message will appear. "The controlled substance has already been processed. Please create a new prescription."

Medications tab

Refill a Controlled Substance

Path: Smart Toolbar > Chart button > Medications tab
  1. Check the medication to refill.
  2. Click the Refill button.

Medication tab

  1. A new prescription will be created with today's date.
  2. Check the new prescription and click the Send button .


  1. The Choose Pharmacy window will open. All pharmacies previously used by this patient will display. Select a pharmacy and click Send. If the pharmacy you are looking for is not listed click Choose from Master List.

If a pharmacy is enabled for EPCS it will have a checkbox in the EPCS column. Only pharmacies showing an EPCS checkbox can successfully receive prescription request for controlled substances. If a non-EPCS pharmacy is selected the following error will appear:

 


Pharmacy Chooser

  1. The eRx Summary open for your review. Click the Send button.

eRx Summary

  1. The EPCS sign in window will open.  Check the medication to send. Note: Only one prescription can be sent at a time. 
  2. Select your token. Note: The last token used will display. 
  3. Enter your Passphrase and the pin from your OTP token.
  4. Click Sign and Send.

EPCS Sign-in

  1. The prescription will enter a pending status until confirmation is received.

Medications tab

Refill Request e-Rx Center

Path: Smart Toolbar > Schedule button > e-Rx tab

Refill request for controlled substances are processed the same way as request for non-EPCS medications.

  1. Click on the Schedule button .
  2. Click on the e-Rx tab. 
  3. Click on the Refill/Change Requests tab. Refill request for controlled substances import here.
  4. Select the refill and click the Accept/Deny button.

 

Refill/Change Requests Tab

  1. Enter the number of refills and click Accept.

eRx Refill Summary

  1. The EPCS sign-in window will open.
  2. Confirm the medication and click Sign and Send.

EPCS Sign-in  

Version 14.10

Overview

A prescription for a controlled substance previously transmitted or printed cannot be edited. The ability to refill a controlled substance is dependent upon refill regulations enforced by the DEA. For more information see below. Click here to access the DEA website Part 1306-Prescriptions.

Schedule II Drugs:

  • No refills are permitted on schedule II drugs

Schedule III-IV Drugs:

  • No prescription for a controlled substance listed in Schedule III or IV shall be filled or refilled more than six months after the date on which such prescription was issued. No prescription for a controlled substance listed in Schedule III or IV authorized to be refilled may be refilled more than five times.

Edit a Prescription

Path: Smart Toolbar > Chart button > Medications tab
  1. Click on the medication to edit.
  2. Click on the Edit button .
  3. The following pop-up message will appear. "The controlled substance has already been processed. Please create a new prescription."

Medications tab

Refill a Controlled Substance

Path: Smart Toolbar > Chart button > Medications tab
  1. Check the medication to refill.
  2. Click the Refill button.

Medication tab

  1. A new prescription will be created with today's date.
  2. Check the new prescription and click the Send button .


  1. The Choose Pharmacy window will open. All pharmacies previously used by this patient will display. Select a pharmacy and click Send. If the pharmacy you are looking for is not listed click Choose from Master List.

If a pharmacy is enabled for EPCS it will have a checkbox in the EPCS column. Only pharmacies showing an EPCS checkbox can successfully receive prescription request for controlled substances. If a non-EPCS pharmacy is selected the following error will appear:

 


Pharmacy Chooser

  1. The eRx Summary open for your review. Click the Send button.

eRx Summary

  1. The EPCS sign in window will open.  Check the medication to send. Note: Only one prescription can be sent at a time. 
  2. Select your token. Note: The last token used will display. 
  3. Enter your Passphrase and the pin from your OTP token.
  4. Click Sign and Send.

EPCS Sign-in

  1. The prescription will enter a pending status until confirmation is received.

Medications tab

Refill Request e-Rx Center

Path: Smart Toolbar > Schedule button > e-Rx tab

Refill request for controlled substances are processed the same way as request for non-EPCS medications.

  1. Click on the Schedule button .
  2. Click on the e-Rx tab. 
  3. Click on the Refill/Change Requests tab. Refill request for controlled substances import here.
  4. Select the refill and click the Accept/Deny button.

 

Refill/Change Requests Tab

  1. Enter the number of refills and click Accept.

eRx Refill Summary

  1. The EPCS sign-in window will open.
  2. Confirm the medication and click Sign and Send.

EPCS Sign-in