We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

ePA Overview

Version 14.19

ePA Overview

The current process for Prior Authorization (PA) is extremely disruptive to office workflows, inefficient, and frustrating for offices as well as our patients. Filling out faxes, spending time waiting on hold, and patients left waiting at the pharmacy are a common occurrence. Office Practicum has now taken the pain out of PA by integrating a fully automated electronic workflow called ePA (electronic Prior Authorization) for a seamless, faster and more efficient user and patient experience.


Important Information
For a message regarding ePA from Office Practicum’s Medical Director, Dr. Susan Kressly, click here.
To learn more about the electronic PA process through our partner, SureScripts®, click here.

The following pages provide an overview and detailed information regarding the Electronic Prior Authorization (ePA) functionality that Office Practicum offers in the OP 14 application.

ePA Introduction

ePA Basics

Medication List

eRx Center

ePA Tasks

Version 14.10

ePA Overview

The current process for Prior Authorization (PA) is extremely disruptive to office workflows, inefficient, and frustrating for offices as well as our patients. Filling out faxes, spending time waiting on hold, and patients left waiting at the pharmacy are a common occurrence. Office Practicum has now taken the pain out of PA by integrating a fully automated electronic workflow called ePA (electronic Prior Authorization) for a seamless, faster and more efficient user and patient experience.


Important Information
For a message regarding ePA from Office Practicum’s Medical Director, Dr. Susan Kressly, click here.
To learn more about the electronic PA process through our partner, SureScripts®, click here.

The following pages provide an overview and detailed information regarding the Electronic Prior Authorization (ePA) functionality that Office Practicum offers in the OP 14 application.

ePA Introduction

ePA Basics

Medication List

eRx Center

ePA Tasks