ePrescribing: How Do I...

Version 14.8

ePrescribing: How Do I...

This page covers the following topics:

Obsolete Drugs: Fixing Your Favorite Prescriptions

Every day it seems that branded medications are going off the market once their patent expires and generic competition increases. This can be particularly frustrating for our users when they are searching a particular drug. For example, Elavil has been off the market for many years, being replaced by generic product, amitriptyline. However, many providers are more familiar with the name Elavil. So when they are searching for the medication and the user can’t find it in our application, they tend to create a free text drug.

In order to avoid missing out on important clinical alerts for these drugs, click here to edit the favorites list.

By taking these steps, you can ensure that the prescription you have written is of the highest quality.

How Do I use the Import Med Hx Button?

The "Import Med Hx" button is located on each individual patient's medication list, it functions in conjunction with a practice using e-prescribing through Office Practicum. When you click on the button in a patient's medication list it will query the Rx Hub/ Surescripts network for any previously e-prescribed medications. In order for this to work on a patient basis they need to have valid eligibility of their pharmacy benefits through Rx Hub or this feature will not work. To import the patient's med history use the following steps:

  1. Open the patient's medication list.
  2. Click on the 'Import Med Hx' button
  3. Another box will come up to choose the time frame, chose the time frame and click ok.
  4. If the patient does not have eligibility it will let you know that, or if the user does not have e-prescribing credentials this feature will not work properly.

The medications are imported as reference medications into Office Practicum, which helps a practice validate prescription details and previously filled prescriptions accurately.

How Do I Add a Pharmacy to the Masterlist?

Always double check to ensure the pharmacy is not in the masterlist. It is best to search by the pharmacy zip code only. If a pharmacy does not exist on the masterlist please open a support ticket with Office Practicum. Include the following items:

  1. Name of pharmacy
  2. Full pharmacy address
  3. Phone number
  4. Fax number

All pharmacies will be added within 24 hours.

How Do I Add a Medication into the Masterlist?

Always double check to ensure the medication is not in the masterlist and that the drug is active using this website : http://www.accessdata.fda.gov/scripts/cder/drugsatfda/index.cfm

If a medication does not exist on the masterlist and it exists on the FDA website please open a support ticket with Office Practicum. Include the following items:

  1. Name of medication
  2. NDC number of medication

Please note: Dr. First will not add any medications that the FDA has listed as discontinued.

How Do I Change the Status of a Prescription from Failed to Something Else?

From the e-prescribing center select the prescription in question. Then click the edit symbol (the pencil), select the status tab, and then change the drop down Most Recent Action to printed, called, or faxed.

How Do I Clear Failed Prescriptions from the ePrescribing Queue?

If the prescription has been called in or printed, and you would like to remove it from the Failed tab:

  1. Highlight the prescription in the grid (check box to left of script on first tab or select row with script on other tab).
  2. Click on Edit at the top. This will bring up the prescription window.
  3. Click on the Status tab.
  4. Change the status in Most recent action to "called" or "printed". This will remove it from the queue.

How Do I Send a Message to the Pharmacy?

Currently, we are not able to electronically send messages to the pharmacy. In order to do this, the physician must write the prescription and print it using the prescription drop down.

How Do I Link a Pharmacy to a Patient During Registration?

Currently, there is no way to add a pharmacy to a patient's e-prescribing favorites before a prescription is written. However, we do have two options that may assist in this process.

  1. You can enter a pharmacy proactively through the patients F2 Registry screen in the Coord Care section. This information can then be accessed by the doctors to aid them in selecting the correct pharmacy from the masterlist.

Helpful Hint: Place as much information in the First Name field for the contact in the address book. It makes it easier for the doctor to locate when charting.

  1. The physician can write a prescription and an office staff member will find the correct pharmacy from the masterlist and send on the doctors behalf. Please note: any staff member that requires this functionally must register to obtain a unique E-prescribing specific username and password. Please click on this DrFirst Roles for more information on the different e-prescribing roles.

How Do I Check Insurance Formularies?

  • Select the Rx Validate button
  • It will then check the patients benefits, if they have any, and if that insurance company is on file
  • Once this is completed add a medication and search the masterlist for the drug
  • Make sure the Check Formulary button is selected
  • If any data exists it will populate in the Copay Information Section of the patients chart

How Do I Enter Coupon Codes?

The coupon codes for prescriptions should be entered in the SIG when writing the prescriptions.

If you would like to save coupon codes on future prescription you should save the medication with the coupon code as a medication favorite. Please click HERE for instructions on saving medication favorites.

How Do I Remove a Pharmacy from a Patient's Previously Used List?

When you arrive at the "Choose Pharmacy" screen when you're sending a prescription, under the "Previously Used by this Patient" tab, select the pharmacy you would like to remove and select "Remove from Patient Favorites." You will not be able to remove a Pharmacy from the "Previously used by any patient" list because those pharmacies are connected to other patients.