Version 20.13
 This window map article points out some of the important aspects of the window you're working with in OP but is not intended to be instructional. To learn about topics related to using this window, see the Related Articles section at the bottom of this page. |
About eRx Renewal Request Summary
Path: Main Navigation bar > Refill Requests > Prescription(s) with a Request Type of Refill > Accept/Deny button
The eRx Renewal Request window is used to accept or deny prescription refills initiated by the pharmacy.
eRx Renewal Request Summary Map
Number | Section | Description |
1 | As-Prescribed Patient | The As-Prescribed Patient section contains the patient's information as it was sent to the pharmacy with the original prescription. |
| 2 | As-Prescribed Medication | The As-Prescribed Medication section contains the medication information as it was originally sent to the pharmacy. |
3 | As-Dispensed Refill Request | The As-Dispensed Refill Request section indicates the patient's information for the refill request. |
| 4 | As-Dispensed Medication | The As-Dispensed Medication section contains the medication information as it will be dispensed to the patient by the pharmacy. |
| 5 | Pharmacy | The Pharmacy section contains the information for the pharmacy initiating the request. |
6 | Prescriber | The Prescriber section contains the information for the prescriber of the medication. |
7 | Accept button | The Accept button is used to accept the renewal request and send an approval message to the pharmacy. |
8 | Replace button | The Replace button is used when a change needs to be made to what is being requested. Clicking the Replace button opens the Prescription Writer window, where the changes can be made, or a new medication can be prescribed in place of what was requested. |
| 9 | Refill count | The Refill Count field is used to add additional refills to what the pharmacy has requested. The refill count cannot be zero in order to accept the renewal request. |
10 | Deny button and Denial Reason | The Deny button is used to deny the renewal request for reasons such as if the patient needs an appointment before the refill can be made or if it is too soon to refill the medication. These options, among others, are available in the Denial reason drop-down. A reason is required when sending a denial back to the pharmacy. Requests that are denied are displayed in the Refills/Changes Denied tab of the ePrescribing Center. |
| 11 | Prescription Fill Status field | The Prescription Fill Status field is only displayed if the logged-in provider is enabled for the RxFill service. This drop-down is used by the provider to inform the pharmacy of what type of status update he/she would like to see for the prescription. |
| 12 | Cancel button | The Cancel button exits the eRx Renewal Request Summary window. |
Version 20.12
About eRx Refill Summary
Path: Main Navigation bar > Refill Requests
You can use the eRx Refill Summary window to accept or deny prescription refills.
eRx Refill Summary Map
Number | Section | Description |
1 | As-Prescribed Patient | The As-Prescribed Patient panel indicates the medication as prescribed by the physician. |
2 | As-Dispensed Patient | The As-Dispensed Patient panel indicates the medication as dispensed to the patient by the pharmacy. |
3 | Refill Request Grid | The Refill Request grid lists the pending prescription |
4 | Supervisor dropdown | The Supervisor dropdown selects a Supervising Provider when it is necessary. The Supervisor is then included in the message OP 14 sends to Surescripts. |
5 | Accept button | The Accept button function accepts the medication refill. |
6 | Deny button | The Deny button denies the medication refill. To deny a prescription, choose the Denial Reason and then click the Deny button. Denied refills will appear under the Refills Denied tab. |
