We are currently updating the OP Help Center content for the release of OP 14.19 or "OP 19". OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Excluding Tasks from View

Version 14.19

Overview

Tasks can be accessed from several areas of the OP software including the Patient Account and Patient Chart.  Users can decide which which department's Tasks they want to view in the the Patient Account and Patient Chart and then save that view as a preference. The steps below will instruct you how to exclude Tasks assigned to specific departments from your view. For example, if you are Clinical Staff or a Provider, you may choose to exclude Billing Tasks from your view of the Patient Chart to reduce visual clutter and decrease the likelihood of important items being missed. 

Note: The steps below may also be applied to the Patient Account.

To exclude tasks from the Patient Chart window:

  1. Navigate to the Patient Chart
  2. If not already selected, click the Overview tab. The Tasks and Care Plan Due Items appear here.

  1. Hover over the Dept column header until a small filter icon appears in the top right-corner of the header.
  2. Select the Department(s) whose Tasks you wish to see (and proceed to the next numeric step).
    OR
    Select 'Custom' to exclude a specific department. If selecting Custom, the Custom Filter window opens (and follow the alphabetic steps below):
  1. Use the dropdown under Dept to select 'does not equal'.
  2. Leave the default, 'AND', radio button selected.
Note: Do not select OR when excluding departments.
  1. Enter the department in the corresponding white field (for example: Billing).

Note: When using Custom, you must enter the Department name exactly how it appears in the software. For example, you must type Billing (with a capital B), not billing (with a lowercase b).
  1. Click OK to activate the Custom Filter and close the Custom filter window.
  1. To save this view as a preference, click the Pref button on the smart toolbar.
  2. Select Active to only apply the preference to this window.
Version 14.10

Overview

Tasks can be accessed from several areas of the OP software including the Patient Account and Patient Chart.  Users can decide which which department's Tasks they want to view in the the Patient Account and Patient Chart and then save that view as a preference. The steps below will instruct you how to exclude Tasks assigned to specific departments from your view. For example, if you are Clinical Staff or a Provider, you may choose to exclude Billing Tasks from your view of the Patient Chart to reduce visual clutter and decrease the likelihood of important items being missed. 

Note: The steps below may also be applied to the Patient Account.

To exclude tasks from the Patient Chart window:

  1. Navigate to the Patient Chart
  2. If not already selected, click the Overview tab. The Tasks and Care Plan Due Items appear here.

  1. Hover over the Dept column header until a small filter icon appears in the top right-corner of the header.
  2. Select the Department(s) whose Tasks you wish to see (and proceed to the next numeric step).
    OR
    Select 'Custom' to exclude a specific department. If selecting Custom, the Custom Filter window opens (and follow the alphabetic steps below):
  1. Use the dropdown under Dept to select 'does not equal'.
  2. Leave the default, 'AND', radio button selected.
Note: Do not select OR when excluding departments.
  1. Enter the department in the corresponding white field (for example: Billing).

Note: When using Custom, you must enter the Department name exactly how it appears in the software. For example, you must type Billing (with a capital B), not billing (with a lowercase b).
  1. Click OK to activate the Custom Filter and close the Custom filter window.
  1. To save this view as a preference, click the Pref button on the smart toolbar.
  2. Select Active to only apply the preference to this window.