How can I check if an OP Portal Welcome Email was sent?

  1. Log into the OP Portal as an admin.
  2. On the left navigation, select Reports Audit Log.
  3. In the Action field, start typing "Welcome" and select Profile: Welcome Mail Sent.

  1. A list of all of the Welcome emails sent, in reverse chronological order, will appear.
    • You can see the date and time sent in each row item. 
    • To see more details such as the person and email address it was sent to, click on the row.
    • To search for a specific person, click in the Search field and type the parent's last name + first name (eg "Smith+John"). Click on that row to see more details.