We are currently updating the OP Help Center content for the release of OP 14.19 or "OP 19". OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

How do I save and access the files on my computer through the tsclient connection on a Mac?

This documentation applies to the OP Cloud environment.

To obtain access to the files on your computer through the tsclient connection on a Mac, perform the following steps:

  1. Locate and open your Parallels Client.
  2. Select your connection.

  1. Click File > Connection Properties in the main menu (or right-click the connection and select Connection Properties) in the dropdown - if possible). The Connection Properties window appears.

  1. Click the Local Resources tab.
  2. (If the Configure button is grayed-out) Select the Disk Drives checkbox to enable the Configure button.
  3. Click the Configure button. The path window appears.

  1. Select your location where your files will be stored. If no path is listed, click the + button, select your destination, and click Open. 
To delete a path, select the path and click OK.

  1. Once the path is selected, click the OK button to close the Path window.
  2. Click OK or Cancel to close the Connection Properties window.
  3. When exporting a file:
  1. Run the report/export the file, etc. that you want to have on your local computer. The Save to file window appear.
  2. Select Network.
  3. Select tsclient.
  4. Select the path destination you set in the Connection properties window.
  5. Enter the file name in the File Name field.
  6. Set the extension for that file in the Save as Type field.
  7. Click Save. The file will be saved to your local computer destination that you had determined earlier.
  1. Locate the destination to access the files on your local computer.