Important Content Update Message
We are currently updating the OP Help Center content for the release of OP 20. OP 20 (official version 20.0.x) is the certified, 2015 Edition, version of the Office Practicum software. This is displayed in your software (Help tab > About) and in the Help Center tab labeled Version 20.0. We appreciate your patience as we continue to update all of our content.

How do I choose the Message Group that should receive insurance updates?

In some cases, the staff that receives a new appointment request from the OP Patient Portal may differ from the staff that should be notified of a patient's new insurance. To choose the Message Group that should receive the insurance update, navigate to OP Practice Portal > Portal Management > Patient Interface > Scheduling. In the Scheduling Settings section of the window, select the appropriate Message group from the drop-down menu.