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How do I choose the Message Group that should receive insurance updates?

In some cases, the staff that receives a new appointment request from the OP Patient Portal may differ from the staff that should be notified of a patient's new insurance. To choose the Message Group that should receive the insurance update, navigate to OP Practice Portal > Portal Management > Patient Interface > Scheduling. In the Scheduling Settings section of the window, select the appropriate Message group from the drop-down menu.