We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

How do I delete Staff from the Staff/Provider Directory?

Once a user is created in the Staff/Provider Directory, they can not be deleted, but they can be deactivated.  

Staff can be deactivated by following these steps:

  1. Navigate to the Staff/Provider Directory (Practice Management > Staff/Providers). The Staff Directory window will open to the Basic Info tab.
  2. Select a user from the left pane in the window.
  3. Click the Edit button.
  4. Deselect the ACTIVE checkbox.
  5. Save your changes.
Note: OP recommends placing the words "Do Not Use" in the First Name field of the user profile as an extra measure of precaution.