Important Content Update Message
We are currently updating the OP Help Center content for the release of OP 20. We appreciate your patience as we continue to update all of our content. To locate the version of your software, navigate to: Help tab > About.

How do I reset a portal account password?

  1. Navigate to Patient Administration and click the Account button. 
  2. Enter a  search criteria for the patient.
  3. Click the Search button.
  4. Select the patient and click the Reset Password link in the Account Settings section. This sends an email to the "Login email" with a link to reset it.