How do I reset my Passphrase for EPCS?

Follow the steps below if you forgot or need to reset your Passphrase for EPCS.

  1. Navigate to Admin tab > EPCS Provider Dashboard.
  2. Click the Forgot Passphrase link in the Sign in section.
  3. Enter your NPI and click the Next Step button.
  4. Select your Token from the drop-down menu. 
  5. Click the Continue button. The Email confirmation window displays.
  6. Click the Done button.
  7. Click the Reset Passphrase link in the reset passphrase notification email.
  8. Re-enter your NPI, Token and answer your security question. Once complete you will be able to reset your passphrase.

Tip: Minimum requirements for a new passphrase are at least 8 characters with 1 capital letter and 1 number.