We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Identifying When (or If) a Statement was Printed or Sent for an Outstanding Balance

Version 14.19

To verify that a patient's statement was received:

  1. Click the Patient Account  button.
  2. Click on the Disclosures  tab.
  3. This tab will display when a patient statement was sent. All patient statements that were sent will be listed as Patient in the Recipient column. You can also see the date of when the statement was sent and the person who sent it.

Version 14.10

To verify that a patient's statement was received:

  1. Click the Patient Account  button.
  2. Click on the Disclosures  tab.
  3. This tab will display when a patient statement was sent. All patient statements that were sent will be listed as Patient in the Recipient column. You can also see the date of when the statement was sent and the person who sent it.