The steps to install the license are the same whether you are generating a new license or transferring an existing license. Contact OP if you do not have a license. Contact OP Support with the MAC address and the cloud account number by email at email@example.com or by phone at 800-218-9916. Click here for steps on how to gather this information.
- Right-click the RemoteScan icon in the system tray and select Register.
- Select the physical NIC (Network Interface Card) from the drop-down menu, even if the device normally uses a wireless connection.
Note: DO NOT select a wireless or Bluetooth adapter. If all of the NICs are not displaying click here for further instruction.
- Enter the license key that OP provided in the Unlock Key field. The text at the top should change from Unlicensed to Registered.
- Click the Save for Current User button. The license is now installed.
Tip: If you see the option to Restart and save for all users, it is recommended that you apply the license to the application again after selecting that option.