We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Link Internal Provider to Address Book

Version 14.19

The following describes the procedure for verifying that the Provider for your Practice is setup in the Address Book. It is important to have the practice address and phone number added to each Provider so that this will transmit to the Pharmacy when they E-Prescribe.

  1. Access Utilities > Manage Practice > Staff/Provider Directory.
  2. Select a Provider.
  • Click on thebutton.
  • Verify that the Work Phone has the Practice Phone Number.
  • Verify that the Practice Address is entered.
  • Click on thebutton to save.
  1. Once you are done updating each Provider click on thebutton.
Version 14.10

The following describes the procedure for verifying that the Provider for your Practice is setup in the Address Book. It is important to have the practice address and phone number added to each Provider so that this will transmit to the Pharmacy when they E-Prescribe.

  1. Access Utilities > Manage Practice > Staff/Provider Directory.
  2. Select a Provider.
  • Click on thebutton.
  • Verify that the Work Phone has the Practice Phone Number.
  • Verify that the Practice Address is entered.
  • Click on thebutton to save.
  1. Once you are done updating each Provider click on thebutton.