We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Medication Favorites and Validating NDCs

Version 14.19
Path: Clinical tab > Medication Favorites button


It is best practice for Medication Favorites be reviewed prior to EHR go live. Periodically, you may need to edit or delete Medication Favorites for duplicate entries and changes such as organization, naming or number of refills. In addition, approximately every 3 to 6 months the Validate NDCs procedure should be run to ensure the NDC code that is associated with the Medication Favorite is still valid. Please keep in mind that valid 11-digit NDCs are required to send prescriptions from the Medication Favorites list.

Editing Medication Favorites

  1. From the Clinical tab, click the Medication Favorites button and navigate to Medications Favorites 
  2. Click the + to expand a Category.
  3. Highlight the Medication to edit and click the ellipses button.
  4. The following areas may be edited:
  • Template title: Click and change how the medication is viewed when doing a medication lookup. The Template title is used when searching for a medication, this can be a user friendly name.
  • Category: Click the drop-down menu and select a category from the list. If the category does not exist type the name to create.
  • Privacy level: Click the drop-down menu and select a privacy level.
  • Allow proxy by non-prescribers: Select the checkbox if the Medication can be prescribed by non-prescriber staff that are assigned proxy privileges in their user profile.
  • Freeform Sig: Type freeform sig text in Line 1 and/or Line 2. This Field is not required, but can be used when selecting the Freeform radio button for the SIG.
  • Formatted Sig: Click in any field and make the changes. The information is displayed when the Formatted radio button is selected for the SIG.
  • Notes: Enter notes for the Prescription in the Prescriber note or Pharmacist note field. The information entered in either field will populate when the Medication is prescribed. Both fields will be sent electronically with the Prescription.
  1. Click the OK button.

Deleting Medication Favorites

  1. From the Clinical tab, navigate to Medication Favorites.
  2. Click the + to expand a Category.
  3. Highlight the Medication to delete and click the ellipses button.
  4. Click the Delete button.

Validate NDC's

To validate your NDC numbers associated to your medication favorites follow these steps:

  1. At the bottom of the Medication Finder, click the Validate NDCs button.

  1. Click the OK button on the Warning pop-up box to continue. 
  2. Once the operation is completed, a pop-up box is displayed that notifies you of how many NDCs are invalid. Click the OK button to continue. 
  3. Locate the invalid Medications following the below steps:
  • Select the Expand All checkbox.
  • Click the Filter button on the Invalid column.
  • Select the True checkbox.

  1. Correct the invalid Medications by following these steps:
  1. Select a Medication and click the ellipsis button in the Edit column. The Edit Drug Detail window is displayed.
  2. Select the ellipsis button in the Drug or Device field.

  1. Select the Medication from the Medication Finder window.
  2. Click the OK button.
  1. From the Edit Drug Details window, click the OK button to update the Medication.
  2. Deselect the checkbox in the Invalid column
  3. Continue with the above steps until all invalid NDC numbers are corrected.
Version 14.10
Path: Utilities > Manage Clinical Features > Medication Favorites (Keyboard Shortcut keys: [Alt][U][F][M])


Medication Favorites need to be updated and reviewed approximately every 3 to 6 months with the proper NDC. This occurs when you get OP installed. This is also where you will give your staff Proxy rights to write prescriptions on behalf of the Provider. Please keep in mind that NDC's will need to be valid to send prescriptions from this list.

To successfully send Medications electronically your Medication Favorites will require a valid NDC number. To validate your medication favorites follow these steps:

  1. At the bottom of the Medication Favorites, click the Validate NDCs button.

  1. Click the OK button to continue. Once the operation is complete, a pop-up box is displayed to notify you of how many NDCs are invalid. Click the OK button to continue. All invalid Medications are highlighted in red.

  1. Click on the ellipsis edit button to update the NDC (you may filter all invalid Medications by clicking the drop-down menu on the Invalid column and select True to select only the invalid Medications).

  1. The Edit Drug Details window is displayed. Click the ellipsis edit button to search for the updated NDC (you may need to search for the generic medication name).

  1.  If staff may write this on behalf of the Providers, you can select the Allow Proxy by non-prescribers checkbox.
  2. Click the OK button to save your work.
  3. Deselect the Invalid checkbox and continue updating the NDCs. Click the OK button when you are done updating the list.

Click for video: How to Validate NDCs for Medication Favorites.