Important Content Update Message
We are currently updating the OP Help Center content for the release of OP 20. OP 20 (official version 20.0.x) is the certified, 2015 Edition, version of the Office Practicum software. This is displayed in your software (Help tab > About) and in the Help Center tab labeled Version 20.0. We appreciate your patience as we continue to update all of our content.

Merging Contacts

Version 14.19
  1. Go to Activities > Contact Manager.
  2. Select the two entries for the contact you need to Merge by holding Shift or Ctrl on your keyboard and clicking the two entries. Note: The Merge button will appear grayed out until 2 entries have been selected. 
  3. Click Merge.

Carefully read the Confirm box and decide which Contact entry you want to keep.

Version 14.10
  1. Go to Activities > Contact Manager.
  2. Select the two entries for the contact you need to Merge by holding Shift or Ctrl on your keyboard and clicking the two entries. Note: The Merge button will appear grayed out until 2 entries have been selected. 
  3. Click Merge.

Carefully read the Confirm box and decide which Contact entry you want to keep.