We are currently updating the OP Help Center content for the release of OP 14.19 or "OP 19". OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Message

Version 14.19

About Message

Path: Main Navigation Panel > Phone > New Message/Comment (or Save)/Reply/Reply All/Forward button
Path: Main Navigation Panel > Portal > New Message/Comment (or Save)/Reply/Reply All/Forward button
Path: Main Navigation Panel > External > New Message/Comment (or Save)/Reply/Reply All/Forward button
Path: Main Navigation Panel > Need Action > New Message/Comment (or Save)/Reply/Reply All/Forward button
Path: Clinical tab > Patient Patient Chart button > Messages > New Message/Comment (or Save)/Reply/Reply All/Forward button
Path: Clinical tab > Send Message button
Path: Practice Management tab > Patient Chart button > Messages > New Message/Comment (or Save)/Reply/Reply All/Forward button
Path: Practice Management tab > Send Message button
Path: Billing tab > Patient Chart button > Messages > New Message/Comment (or Save)/Reply/Reply All/Forward button

The Message window creates a new message in the Message Center.

Message Map

Number
SectionDescription

1

Current Message tabThe Current Message tab creates a new message.

2

Orders tabThe Orders tab displays any outstanding orders for the patient.  Orders are categorized by order type (for example: medications).  Clicking the Order Worksheet button opens the Order worksheet window.  Clicking the Order Template button opens the Order Template for Phone Messages window.

3

Prior MessagesThe Prior Messages tab lists all prior messages related to the patient.

4

Patient InformationThe Patient Information panel displays the patient’s medical summary and demographics.

5

Print buttonThe Print button prints the message.

6

Send buttonThe Send button transmits the message to the determined recipient.

7

Cancel buttonThe Cancel button cancels the message being created.
Version 14.10

About Message

Path: Smart Toolbar > Schedule button > Messages tab > + New Message button
Path: Smart Toolbar > Telephone button > + New Message button

The Message window creates a new message in the Message Center.

Message Map

Number
SectionDescription

1

Current Message tabThe Current Message tab creates a new message.

2

Orders tabThe Orders tab displays any outstanding orders for the patient.  Orders are categorized by order type (for example: medications).  Clicking the Order Worksheet button opens the Order worksheet window.  Clicking the Order Template button opens the Order Template for Phone Messages window.

3

Prior MessagesThe Prior Messages tab lists all prior messages related to the patient.

4

Patient InformationThe Patient Information panel displays the patient’s medical summary and demographics.

5

Print buttonThe Print button prints the message.

6

Send buttonThe Send button transmits the message to the determined recipient.

7

Cancel buttonThe Cancel button cancels the message being created.