Click any item (except Instant) in the Messages Group of the Main Navigation Panel to navigate to the Message Center window. This is where all outstanding messages are displayed in tabs, as well as the Read and Sent tabs. The badges on each tab are driven by the scope at the top of the window. They are dynamically updated as the scope is changed. Available scope options in this window include: User and Include EFR.
||Note: The presence of a slash in a badge indicates that there are EFR messages. In the image below, the red badge indicates there are 116 unread messages, 2 of which have been flagged as EFR.
To display the EFR messages, select the Include EFR checkbox. The ability to see EFR messages is restricted to those who have the appropriate visibility level.