We are currently updating the OP Help Center content for the release of OP 19, which is a member of the certified OP 14 family of products. OP 19’s official version is 14.19.1, which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Message Center Badges

Version 14.19

Once an item (except Instant) in the Messages Group of the Main Navigation Panel is clicked, users are taken to the Message Center window. This is where all outstanding messages are displayed in tabs, as well as the Read and Sent tabs. The badges on each tab are driven by the scope at the top of the window. They are dynamically updated as the scope is changed. Available scope options in this window include: User and Include EFR.

Note: The presence of a slash in a badge indicates that there are EFR messages. In the image below, the red badge indicates there are 116 unread messages, 2 of which have been flagged as EFR.

To show the EFR messages, select the Include EFR checkbox. The ability to see EFR messages is restricted to those who have the appropriate visibility level.