Important Content Update Message
We are currently updating the OP Help Center content for the release of OP 20. OP 20 (official version 20.0.x) is the certified, 2015 Edition, version of the Office Practicum software. This is displayed in your software (Help tab > About) and in the Help Center tab labeled Version 20.0. We appreciate your patience as we continue to update all of our content.

Former Portal: Messages (Privacy)

The content in this article is relevant to the former OP Patient Portal. 

Click here to access content for the OP Patient Portal, powered by InteliChart.

Version 14.19

Message Privacy is set for each individual message.  To set the visibility level for a message:

  1. Access the Message Window:
  • Access the patient's Chart > Messages Tab and then click the + New Message button or select an older message.  The Message window appears.
  • Click the Send button.
  • Click the Message Center button (which is also accessed by clicking the Schedule and Practice Workflow (Sched button) > Messages tab) and then click the + New Message button or selecting an older message.
  1. Select the Note Visibility dropdown. The visibility level of Any Staff Member (shown below) includes the visibility on the portal.  To hide an item from being visible on the portal, select Clinical Staff Only (includes clinical staff plus providers) or higher in the Visibility dropdown.

Version 14.10

Message Privacy is set for each individual message.  To set the visibility level for a message:

  1. Access the Message Window:
  • Access the patient's Chart > Messages Tab and then click the + New Message button or select an older message.  The Message window appears.
  • Click the Send button.
  • Click the Message Center button (which is also accessed by clicking the Schedule and Practice Workflow (Sched button) > Messages tab) and then click the + New Message button or selecting an older message.
  1. Select the Note Visibility dropdown. The visibility level of Any Staff Member (shown below) includes the visibility on the portal.  To hide an item from being visible on the portal, select Clinical Staff Only (includes clinical staff plus providers) or higher in the Visibility dropdown.