Messaging

Articles

Create a Message
Learn how to create a new patient Message.
Respond to a Message
Learn how to respond to a Message in OP.
Comment on a Message
Learn how to comment on a Message.
Enhanced Messaging Features
The Medical Summary tab displays the right side of the Chart Overview. The Demographics Summary displays the left side of the Chart Overview.
View Prior Messages
This page will instruct you on how to view prior messages via messages from the Prior Messages tab and in the patient chart.
Invalidate a Message
Learn how to invalidate a patient Message.
Send Instant Message
How to send an Instant Message. Note: Instant messages are not saved or tracked in the audit trail. Once the instant message is deleted, it cannot be recovered.
View Older Non-Patient Messages in the Message Center
Version 14.19 Path: Smart Toolbar > Schedule button > Messages tab Path: Smart Toolbar > Telephone button Locate Messages Created Less than 90-Days Messages created less than 90 days can be viewed in the message center by selecting...
Print Messages
Overview A patient's messages can be printed from several places in OP: Medical Records The Message Center The Message window Print Messages from Medical Records From the Clinical  tab, click the Medical  Records  butt...