Minimum Requirements

Note: This documentation applies to the OP Cloud environment.

Exam Room / Workstation PCs

  • Windows 10: 32/64bit is supported
  • Windows 8.x: 32/64bit is supported
  • Windows Server: 2012 R2 and newer
  • Windows Embedded
  • Mac OS*: 10.15 and higher is supported
  • iOS: 11.0 and newer
  • Android: 4.4 and newer
  • Processor: 1.8GHz dual core minimum
  • RAM: 4GB recommended
  • Hard Drive: 32GB space or larger recommended
  • Monitor: 17" LCD minimum, (minimum resolution: 1920x1080)

Note: OP does not support Windows 10 in S mode. Windows 10 in S mode only runs applications available in the Microsoft Store. You will need to switch out of Windows 10 in S mode to run the OP software. Follow these instructions on Microsoft's site for more information on how to switch out of Windows 10 in S mode. 

Laptop and Tablet

  • Windows 10/8.1 are supported. 
  • RAM: 2GB minimum
  • Size: Recommended minimum 12" screen size
  • Processor: 1.8GHz dual core minimum

Note: OP does not support the Windows Surface RT tablet. 

Thin Devices / Smart-phones

Apple iDevices are supported with the installation of a free App Store app.

  • Connection: Recommended 3G/4G connection to allow for remote connectivity to OP Cloud.
  • Storage: 8GB minimum
  • Bluetooth keyboard/mouse are also supported.
  • Printing from this device is not possible at this time.

Android tablets/phones are supported with the installation of a free Market app.

  • Connection: Recommended 3G/4G connection to allow for remote connectivity to OP Cloud.
  • Storage: 8GB minimum
  • Bluetooth keyboard/mouse are also supported.
  • Docking stations are supported.
  • Printing from this device is not possible at this time.

Thin Client PCs

  • Thin client machine must be capable of supporting standard Microsoft RDP protocol.
  • RAM: 512MB minimum
  • Storage: 4GB minimum
  • Linux based thin clients are supported provided the installation of third party 2X client.

Printers

  • Required network attached printer.
  • Approved manufacturers:
  • HP
  • Dell
  • Lexmark
  • Brother
  • Epson
  • Canon

Scanners

Note:  Please note that scanning can only be done on a Windows based workstation.

  • TWAIN compliant models required.
  • Approved document scanners:
  • Fujitsu fi series scanners
  • Xerox docu-mate series scanners
  • Insurance card scanners can also be used in the OP Cloud. Approved models include:
  • Scan Shell 800DX/N
  • BizCardReader 901
  • BizCardReader DuplexScan 1200

Note:  Remote Scan (our remote scan utility with OP Cloud) is not compatible with SCANSNAP.