We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Minimum Requirements

This documentation applies to the OP Cloud environment.

Exam Room / Workstation PCs

  • Windows 10: 32/64bit is supported*.
  • Windows 8/8.1: 32/64bit is supported.
  • Windows 7: 32/64bit Professional is recommended;Vista are still supported, 32bit and 64bit versions are supported.
  • Mac OSX: 10.5.3 and higher is supported.
  • Processor: 1.8GHz dual core minimum
  • RAM: 2GB minimum, 4GB recommended
  • Hard Drive: 32GB space or larger recommended
  • Monitor: 17" LCD minimum, (minimum resolution: 1024x768)
*Note: OP does not support Windows 10 in S mode. Windows 10 in S mode only runs applications available in the Microsoft Store. You will need to switch out of Windows 10 in S mode to run the OP software. Follow these instructions on Microsoft's site for more information on how to switch out of Windows 10 in S mode. Windows 7 will be supported until January 2020.

Laptop and Tablet

  • Windows 8/8.1, and 7 are supported. 
  • RAM: 2GB minimum
  • Size: Recommended minimum 12" screen size
  • Processor: 1.8GHz dual core minimum
Note: OP does not support the Windows Surface RT tablet. Windows 7 will be supported until January 2020. 

Thin Devices / Smart-phones

Apple iDevices are supported with the installation of a free App Store app.

  • Connection: Recommended 3G/4G connection to allow for remote connectivity to OP Cloud.
  • Storage: 8GB minimum
  • Bluetooth keyboard/mouse are also supported.
  • Printing from this device is not possible at this time.

Android tablets/phones are supported with the installation of a free Market app.

  • Connection: Recommended 3G/4G connection to allow for remote connectivity to OP Cloud.
  • Storage: 8GB minimum
  • Bluetooth keyboard/mouse are also supported.
  • Docking stations are supported.
  • Printing from this device is not possible at this time.

Thin Client PCs

  • Thin client machine must be capable of supporting standard Microsoft RDP protocol.
  • RAM: 512MB minimum
  • Storage: 4GB minimum
  • Approved OS is Windows 7 embedded.
  • Linux based thin clients are supported provided the installation of third party 2X client.

Printers

  • Required network attached printer.
  • Approved manufacturers:
  • HP
  • Dell
  • Lexmark
  • Brother
  • Epson
  • Canon

Scanners

Note:  Please note that scanning can only be done on a WINDOWS based workstation.
  • TWAIN compliant models required.
  • Approved document scanners:
  • Fujitsu fi series scanners
  • Xerox docu-mate series scanners
  • Insurance card scanners can also be used in the OP Cloud. Approved models include:
  • Scan Shell 800DX/N
  • BizCardReader 901
  • BizCardReader DuplexScan 1200
Note:  Remote Scan (our remote scan utility with OP Cloud) is not compatible with SCANSNAP.