We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Obtaining a ClearTriage Account

Note: You must have an account with ClearTriage before using ClearTriage in OP. After obtaining a ClearTriage account, configure OP with your ClearTriage credentials. Click here for details on setting up OP with your ClearTriage credentials.

Compatible Versions of OP for ClearTriage Support
You must have OP Version 14.0.55, OP Version 14.1.10 or later to use ClearTriage in OP.

To obtain a ClearTriage account:

  1. Log into OP.
  2. Access the Schedule and Practice Workflow window by clicking the Sched button on the toolbar or by pressing F7.
  3. Click on the Messages button. OP displays the Message Center.

  1. Open a new patient message by clicking the New Message button. OP displays the New Message window with the ClearTriage button.

  1. Click the ClearTriage button ( ). OP opens a browser window and displays the OP and ClearTriage information page at: http://www.cleartriage.com/op14.  The ClearTriage page provides access to tutorial videos and other information. It also offers access to a free trial of the ClearTriage service.
  2. If you don’t already have a ClearTriage account, follow the instructions on the ClearTriage page to start the free trial. This process provides you with the credentials (a Practice ID and Password) you need to set up OP to support ClearTriage.