We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Office Practicum 14.8.20

Office Practicum 14.8.20

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Release Date: 02-Jan-2018

Release Version and Build: Office Practicum Version 14.8 Build 14.8.20

Flu Season Information
For CDC guidelines regarding the 2017-2018 flu season, click here.
To access the FAQ page for the 2017-2018 flu season, click here.
General 2017-2018 flu season information, click here.
For Pediatrics-specific 2017-2018 flu season information, click here.
For AAP's Flu Vaccine Recommendations for 2017-2018, click here.



Closure of Customer Support Issues
If an entry in these release notes is the result of a client's call to customer support and that issue was logged in our issue-tracking system, the Solution ID for that issue is included at the beginning of the solution or resolution.

New Features

Non Function-specific New Features

There are no new features in this release that impact the overall application.

Function-specific New Features

There are no new features in this release that impact a specific function.

Improved Functionality

Non Function-specific Improved Functionality

There is no improved functionality in this release that impacts the overall application.

Function-specific Improved Functionality

Schedule and Practice Workflow / Schedule
Patient Chart / Encounter Notes

Function
OP Version 14.8.16 introduced an improvement that associated a Rendering Provider with an Encounter Note as soon as a nurse opened the note in the Schedule.
However, as a result of this improvement, OP 14 always assigns the Rendering Provider as soon as a nurse opens the note regardless of whether the patient has multiple appointments scheduled for the same day or only a single appointment. Some practices prefer that, for patients that are scheduled for only one appointment on a given day, OP 14 not assign the Rendering Provider until the Rendering Provider opens the note.
Solution:
Enhanced the software so that, for patients that have only one appointment scheduled for a given day, OP 14 associates the Rendering Provider with an Encounter Note in the Schedule only when the Rendering Provider opens the Note. If the end user is not the Rendering Provider, OP 14 displays a prompt asking if the end user wants to claim the Encounter. For patients that have more than one appointment scheduled on the same day, OP 14 continues to assign the Rendering Provider to the Encounter based upon the Scheduled appointment.

Resolved Issues

Non Function-specific Resolved Issues

There are no resolved issues in this release that impact the overall application.

Function-specific Resolved Issues

DB Viewer

Issue:
The end user could not run any queries on the SQL tab of the DB Viewer.
Resolution:
Updated the software to ensure that the end user is able to run all valid queries on the SQL tab of the DB Viewer.

Document Management
Solution ID: 00008954

Issue:
When the end user selected the Include Records/Sections with Limited Visibility (EFR) checkbox to mark an Encounter Note to a higher visibility level and then printed the Note, OP 14 did not retain the higher visibility setting in the PDF file the end user accessed through Document Management. With this issue, OP 14 printed the PDF file as though the visibility level were set to “Any Staff Member” and treated EFR Notes as though they were not protected.
Resolution:
Updated the software to ensure that, when the end user creates and prints an Encounter Summary Report and selects the Include Records/Sections with Limited Visibility (EFR) checkbox, OP 14 retains in the PDF file in Document Management the visibility level that the end user sets in the Encounter Note and only displays the document in Document Management when an authorized user selects the EFR button in the Document List panel.

Known Critical Issues

There are no known issues in this release.