We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

Office Practicum 14.9.32

Office Practicum 14.9.32

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Note: If any content in these release notes discusses an issue that has medical implications, that text is displayed in red font. 

Release Date: 15-May-2019

Release Version and Build: Office Practicum Version 14.9 Build 14.9.32

Flu Season Information
For CDC guidelines regarding the 2018-2019 flu season, click here.
To access the FAQ page for the 2018-2019 flu season, click here.
General 2018-2019 flu season information, click here.
For Pediatrics-specific 2018-2019 flu season information, click here.
For AAP's Flu Vaccine Recommendations for 2018-2019, click here.

New Features  

Non Function-specific New Features

There are no new features in this release that impact the overall application.

Function-specific New Features

Schedule and Practice Workflow / Diagnostic Tests

Function:

Currently, OP 14 displays the failures of lab results in HL7 messages, but these do not present notification of the failure, can be difficult to locate, and do not provide enough information regarding the failure of the lab results.

OP 14 needs to provide a clear means of indicating to end users a failure to receive results and to provide more details regarding the lab results and the failure.  

Solution:

Enhanced the software by adding the Failed Results tab to the Diagnostic Tests window in Schedule and Practice Workflow. The Failed Results tab displays lab results that OP 14 was not able to import. When failed lab results are added to this tab, the parenthetic lab-count on the Diagnostic Tests tab in Schedule and Practice Workflow increments to reflect the failed results. 

The Failed Results tab displays in red when it is populated with failed results and displays the parenthetic number of failed results included on the tab and includes the following fields.  

  • Error ID
  • Patient Name
  • Date
  • Message ID
  • Lab Name
  • Error Message
  • Original HL7
  • Is Reviewed?   

The end user can click the Reviewed checkbox of each failed result in order to change its status to Reviewed. Refreshing the grid removes those failed results with a Reviewed status from the display. Clicking the Show All checkbox displays all errors (both Reviewed and non-reviewed).

Error messages include the note, “The following results failed to process. Please contact the lab and make sure you obtain the results. Notify OP Support with this information in order to troubleshoot.” They also provide a link to a Google form (https://op.knowledgeowl.com/help/elabs-failed-result-report) where the end user can add details of the error so that OP Support can research and troubleshoot the issue. 

Note: OP 14 displays the Failed Results tab for any Practices that have access to the Unmatched Received Results tab. This includes Practices that are currently using eLabs.
For additional details, refer to the FAQ titled, How do I see labs that have failed to be imported.

Improved Functionality

Non Function-Specific Improved Functionality

There is no improved functionality in this release that impacts the overall application.

Function-Specific Improved Functionality

Utilities / Manage Clinical Features / Medication Favorites  

Patient Chart / Medications / Prescription Writer / Favorites

Function:

OP software needs to increase the length of the Medication Form field and needs to enhance the validation process to validate on 50 characters instead of the current 40 characters.  

Solution:

Enhanced the software by increasing the length of the Medication Form field from 40 to 50 characters. This enhancement applies anywhere the Medication Form field is located. For example:

  • MedFinderFrm.dfm  Medication Finder field  
  • uDM-e_prscpt.dfm     Schedule and Practice Workflow / Documents / Review/Edit button / Clinical Document Review and Reconciliation (in the Manage Documents window)  
  • Order Template Editor (for Encounters or Well Visits)  
  • Patient Chart / Asthma Plans / Asthma Plan Wizard  
  • eRx Summary

With this enhancement, when OP software validates a Medication Favorite against the NDC, OP software performs the comparison of the drug form on 50 characters instead of 40.

Also, when the end user clicks Validate NDC, OP software not only checks if the NDC is valid but also checks to ensure the drug details match the details in the Master List. If they do not match, OP software flags that Medication Favorite as Invalid and displays it with a red highlight. If the details differ only minimally (such as a missing space or capitalization error), OP software corrects these minor inconsistencies and updates the Medication Favorite to ensure that it is up-to-date and matches the details in the Master List.  

Resolved Issues

Non Function-Specific Resolved Issues

There are no resolved issues in this release that impact the overall application.

Function-Specific Resolved Issues

Utilities / Manage Clinical Features / Medication Favorites 

Issue:

Recent software releases (OP 14.9.29 and OP 14.9.31) that improved the method that OP software uses to catch (and prevent from being sent) ePrescriptions using Medication Favorites associated with an NDC number that have been modified was invalidating DME and Compound medications that OP software should have simply ignored.

Resolution:

Updated the software to ensure that OP 14 ignores DME and Compound medications (rather than invalidating) Medication Favorites associated with an NDC number that have been modified.   

Schedule and Practice Workflow / Diagnostic Tests 

Issue:

When the end user clicked the Review Date Range tab of the Diagnostic Tests window in the Schedule, OP 14 displayed an error message.

Resolution:

Updated the software so that OP 14 does not display any error messages when the end user clicks the Review Date Range tab of the Diagnostic Tests window in the Schedule.

Patient Chart / Immunizations 

Customer-Reported Issue

Issue:

When a Practice administered the MMR vaccine early, the VacLogic pushed out the forecast for RotaVirus 28 days due to the live-virus ruling.    

Resolution:

Updated the software so that OP 14 does not interrupt the forecasting of Rotavirus (oral) when a parenteral (injected) live virus vaccine is administered prior to but not on the same day as the Rotavirus. For example, administering an MMR does not stop Rotavirus from being forecasted.