Articles
Cloud Import/Export Workaround
Follow these steps for temporary Import/Export workarounds.
Clinical Exchange Lab Restoration Listing
This page displays the Clinical Exchange Lab Restoration Listing document (updated daily).
On-Premise Practices: WebView2 Installation Instructions
Microsoft Edge WebView2 Runtime Application
In order to ensure continued support for critical components of your instance of OP, Microsoft Edge WebView2 Runtime Application must be installed on each and every workstation running OP ...
Risk Assessment, Goals, and Interventions Tracker New Features - OP 21.3.46
About Tracking risk factors, including social determinants of health (SDOH) can be an important part of monitoring a child and family's overall well-being. This article will go over the following new features in OP: Table of Contents: ...
Enabling Strong Passwords 21.3.34
This article will go over the changes to the Strong Passwords enabled section in Global Preferences released in OP 21.3.34.
Multi-EPCS Changes 21.3.34
This article will go over the Multi-EPCS prescription updates released in 21.3.34.
ePA Overview - Quick Tip Video (Coming Soon!)
This OP Quick Tip video explains ePA, a fully electronically automated workflow that provides a seamless user and patient experience, including the upcoming feature ePA Priority.
ePA Basics with Priority (Coming Soon!)
This article reviews the ePA basics, including the upcoming feature ePA Priority.
Keycloak - Reset Role and Reset Password Resolution
This article goes over the resolutions for Keycloak permission issues that were implemented with OP Version 21.2.17.
OPEN 22 Update Instructions
This article contains the OPEN 22 Update instructions PDF.
OP Notify to PMX+ Automated Messages Migration: What You Need to Know
This article reviews the OP Notify to PMX+ Automated Messages migration and provides resources.
PMX Credits Communication - OP 21.2 Release
In preparation of and to support this new feature, OP practices currently using OP Notify to send automated reminders or PMX (Patient Message eXchange) to send one-time messages to their patients will see a change in the way credits are used in the 21.2 release.