Cloud Administration

Articles

Cloud Maintenance
To improve the performance of the OP software, OP performs maintenance on a subset of the application servers every evening after 10 p.m. EST.  As a result, you may receive the following warning message: If you see this message, save your w...
Instamed Credit Card Swiper Configuration
This documentation applies to the OP Cloud environment. The approved Magtek Reader is the Dynamag MAG-21073075. To convert your device between Keyboard Emulation and HID modes: Go to: https://rs.magensa.net/rs2/app/publish.htm . Cl...
Remote Scan for Cloud
Remote Scan is a utility used to scan directly into OP. While it is not the only method used for scanning into the Cloud, it is the utility most recommended to handle the scanning of small registration documents (such as single-page documents, insur...
Exporting Vendor Files from the Cloud
This documentation applies to the OP Cloud environment. To export vendor files from the OP Cloud: Create a claim file, statement file, or immunization registry file. Create a location on your desktop where you wish to export the file...
Import Documents into OP Cloud
This documentation applies to the OP Cloud environment. To import a document into the OP Cloud: Click the Docs  button on the main OP toolbar to access the Document Management window. Click the New Document button. Select th...
Privacy and Security Safeguards
This documentation applies to the OP Cloud environment. Office Practicum has implemented the following procedures to safeguard the privacy and security of data stored on hosted servers: Restrictive external firewall rules are used to ...
Antivirus and Network Level Exceptions for OP Cloud
This documentation applies to the OP Cloud environment. The following Antivirus and Network level exceptions need to be configured for OP Cloud: All Traffic to *.officepracticum.com should be whitelisted from all SSL and network insp...
How do I save and access the files on my computer through the tsclient connection on a Mac?
This documentation applies to the OP Cloud environment. To obtain access to the files on your computer through the tsclient connection on a Mac, perform the following steps: Locate and open your Parallels Client . Select your connect...