Cloud Administration

Articles

Cloud Maintenance
To improve the performance of the OP software, OP performs maintenance on a subset of the application servers every evening after 10 p.m. EST.  As a result, you may receive the following warning message: If you see this message, save your w...
Instamed Credit Card Swiper Configuration
Note : This documentation applies to the OP Cloud environment. The approved Magtek Reader is the Dynamag MAG-21073075. To convert your device between Keyboard Emulation and HID modes: Go to: https://rs.magensa.net/rs2/app/publi...
Export Vendor Files from the Cloud
Note : This documentation applies to the OP Cloud environment. To export vendor files from the OP Cloud: Create a claim file, statement file, or immunization registry file. Create a location on your desktop where you wish to exp...
Import Documents into OP Cloud
Note : This documentation applies to the OP Cloud environment. To import a document into the OP Cloud: Click the Docs  button on the main OP toolbar to access the Document Management window. Click the New Document button...
Privacy and Security Safeguards
Note : This documentation applies to the OP Cloud environment. Office Practicum has implemented the following procedures to safeguard the privacy and security of data stored on hosted servers: Restrictive external firewall rules ...
Antivirus and Network Level Exceptions for OP Cloud
Note : This documentation applies to the OP Cloud environment. The following Antivirus and Network level exceptions need to be configured for OP Cloud: All Traffic to *.officepracticum.com should be whitelisted from all SSL and...
How do I save and access the files on my computer through the tsclient connection on a Mac?
Note : This documentation applies to the OP Cloud environment. To obtain access to the files on your computer through the tsclient connection on a Mac, perform the following steps: Locate and open your Parallels Client . Select...