We are currently updating the OP Help Center content for the release of OP 14.19 or "OP 19". OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

OP Insights: Superbills

Version 14.19

Overview

In this section you will learn about the Superbills section of Billing Overview tab:

Why is this Section Important?

Superbills waiting to be converted into claims is a key indicator of a billing department's workflow. Delays in converting claims could lead to inaccuracies and lost billing opportunities.

Superbills

Unconvertedall

  • What is this?
  • A count of all superbills that were created, but not posted into claims. This will show you all of your unposted charges.
  • Keeping Healthy:
  • This number should remain steady based on your charge posting workflow. For example, if your billing staff posts charges in the late morning for yesterday’s charges, the number of superbills should be less than one and half day’s worth of appointments.
  • The number of unconverted superbills will ideally be less than the number of appointments in two days (this would indicate your charge lag at 1 day or less).
  • For More Information:
  • Double-click on the text. OP will take you to the Superbill tab and display all outstanding Superbills.

Unconverted, more than 30 days since DOS

  • What is this?
  • A count of superbills created for appointments that are now 30 days ago.
  • Keeping Healthy
  • This number should always be zero.
  • For More Information:
  • Double-click on the text. OP will take you to the Superbill Tab and display all outstanding Superbills.
Version 14.10

Overview

In this section you will learn about the Superbills section of Billing Overview tab:

Why is this Section Important?

Superbills waiting to be converted into claims is a key indicator of a billing department's workflow. Delays in converting claims could lead to inaccuracies and lost billing opportunities.

Superbills

Unconvertedall

  • What is this?
  • A count of all superbills that were created, but not posted into claims. This will show you all of your unposted charges.
  • Keeping Healthy:
  • This number should remain steady based on your charge posting workflow. For example, if your billing staff posts charges in the late morning for yesterday’s charges, the number of superbills should be less than one and half day’s worth of appointments.
  • The number of unconverted superbills will ideally be less than the number of appointments in two days (this would indicate your charge lag at 1 day or less).
  • For More Information:
  • Double-click on the text. OP will take you to the Superbill tab and display all outstanding Superbills.

Unconverted, more than 30 days since DOS

  • What is this?
  • A count of superbills created for appointments that are now 30 days ago.
  • Keeping Healthy
  • This number should always be zero.
  • For More Information:
  • Double-click on the text. OP will take you to the Superbill Tab and display all outstanding Superbills.