Important Content Update Message
We are currently updating the OP Help Center content for OP 20. We appreciate your patience as we continue to make these updates. To locate the version of your software, navigate to: Help tab > About.

Former Portal: OP Patient Portal Applications: Account Information -- Application Usage

The content in this article is relevant to the former OP Patient Portal. 

Click here to access content for the OP Patient Portal, powered by InteliChart.

Version 14.19

Portal Account Information - Application Usage

  • Email Address:- Changes the user's email address in their portal account, as well as the contact table in Office Practicum
  • New Password / Repeat New Password: Changes the user's account password
  • Reminder Question / Answer: Uses one of the questions from the combo-box as a way to tell if a person requesting this account's password is actually the user, and not an unauthorized entity. If the user chooses "Write My Own Question", a third box will show up prompting the user for a custom question.

Version 14.10

Portal Account Information - Application Usage

  • Email Address:- Changes the user's email address in their portal account, as well as the contact table in Office Practicum
  • New Password / Repeat New Password: Changes the user's account password
  • Reminder Question / Answer: Uses one of the questions from the combo-box as a way to tell if a person requesting this account's password is actually the user, and not an unauthorized entity. If the user chooses "Write My Own Question", a third box will show up prompting the user for a custom question.