We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

OP Patient Portal Applications: Account Information -- Background Information

Version 14.19

Portal Account Information - Background Information

The Account Information Application gives users the ability to change their personal account information for accessing the portal. This information is different from that of the Update Contact Information Application because it only details portal-specific information that is required to log-in.

When a user updates their email address on this application, it will not only change it for their portal account, but will also update their entry in the contact table in Office Practicum. This will make sure all records for this user are up to date.

Version 14.10

Portal Account Information - Background Information

The Account Information Application gives users the ability to change their personal account information for accessing the portal. This information is different from that of the Update Contact Information Application because it only details portal-specific information that is required to log-in.

When a user updates their email address on this application, it will not only change it for their portal account, but will also update their entry in the contact table in Office Practicum. This will make sure all records for this user are up to date.