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We are currently updating the OP Help Center content for the release of OP 20. OP 20 (official version 20.0.x) is the certified, 2015 Edition, version of the Office Practicum software. This is displayed in your software (Help tab > About) and in the Help Center tab labeled Version 20.0. We appreciate your patience as we continue to update all of our content.

Former Portal: OP Patient Portal Applications: Patients -- Payments on the OP Patient Portal

The content in this article is relevant to the former OP Patient Portal. 

Click here to access content for the OP Patient Portal, powered by InteliChart.

Version 14.19

Payments on the OP Patient Portal

Can Patients Make Payments from the OP Patient Portal?

The OP Patient Portal does not actually take payments. Instead, you If, however, you have the ability to link Instamed to your practice's OP Patient Portal, which will take parents to Instamed's website. Parents can then submit payment directly.

In order to configure the portal to include this link, you will need to obtain a Payment ID from Instamed. Once you have the ID, please follow instructions below to proceed.

Add the Instamed Link to the Patient Portal

  1. When the ID from Instamed is obtained, log into the Patient Portal as an Admin.
  2. Click Online Patient Services in the Navigation sidebar.


  1. Click the Wrench icon to the right of "Click on your child's Name to access their Records" and then select Preferences.



  1. In the Configure Online Payments section , choose Instamed and enter your Instamed ID.

  1. Click the Submit button.
  2. After this ID is entered and online payments is configured, a patient with a balance due will show up on the application with a Pay Now link.


  1. Clicking the Pay Now link will take the parent to the Instamed payment portal.

  1. When the parent makes a payment from the Patient Portal, the payment will appear in OP 14's Billing Center Current Credits tab after Claim Acknowledgement files have been processed.
If you would like notification about payments:
Contact Instamed to see if you can set up a notification system with them as payments are made via the Instamed Portal.
Version 14.10

Payments on the OP Patient Portal

Can Patients Make Payments from the OP Patient Portal?

The OP Patient Portal does not actually take payments. Instead, you If, however, you have the ability to link Instamed to your practice's OP Patient Portal, which will take parents to Instamed's website. Parents can then submit payment directly.

In order to configure the portal to include this link, you will need to obtain a Payment ID from Instamed. Once you have the ID, please follow instructions below to proceed.

Add the Instamed Link to the Patient Portal

  1. When the ID from Instamed is obtained, log into the Patient Portal as an Admin.
  2. Click Online Patient Services in the Navigation sidebar.


  1. Click the Wrench icon to the right of "Click on your child's Name to access their Records" and then select Preferences.



  1. In the Configure Online Payments section , choose Instamed and enter your Instamed ID.

  1. Click the Submit button.
  2. After this ID is entered and online payments is configured, a patient with a balance due will show up on the application with a Pay Now link.


  1. Clicking the Pay Now link will take the parent to the Instamed payment portal.

  1. When the parent makes a payment from the Patient Portal, the payment will appear in OP 14's Billing Center Current Credits tab after Claim Acknowledgement files have been processed.
If you would like notification about payments:
Contact Instamed to see if you can set up a notification system with them as payments are made via the Instamed Portal.