We are currently updating the OP Help Center content for the release of OP 14.19 or "OP 19". OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

OP Patient Portal Applications: Tasks -- Application Usage

Version 14.19

Tasks - Application Usage

The Tasks Application normally appears on the Family Tab, just above the Patients Application. This encourages the portal user to view any pending tasks immediately upon login, before they do anything else on the portal.


The application itself consists of various items in a tabular list, ending with a hyperlink. Depending on the item, the link will either take them to a page where the portal will further explain the task, or link them directly to the task.



In the case of a diagnostic test, the user is informed that the test has been returned and is available for view on the portal.


In the case of surveys, clicking this link will take the user directly to the survey in question, and completing the survey removes the item from this list.

Version 14.10

Tasks - Application Usage

The Tasks Application normally appears on the Family Tab, just above the Patients Application. This encourages the portal user to view any pending tasks immediately upon login, before they do anything else on the portal.


The application itself consists of various items in a tabular list, ending with a hyperlink. Depending on the item, the link will either take them to a page where the portal will further explain the task, or link them directly to the task.



In the case of a diagnostic test, the user is informed that the test has been returned and is available for view on the portal.


In the case of surveys, clicking this link will take the user directly to the survey in question, and completing the survey removes the item from this list.