Important Content Update Message
We are currently updating the OP Help Center content for the release of OP 20. OP 20 (official version 20.0.x) is the certified, 2015 Edition, version of the Office Practicum software. This is displayed in your software (Help tab > About) and in the Help Center tab labeled Version 20.0. We appreciate your patience as we continue to update all of our content.

Former Portal: OP Patient Portal Applications: Write Message -- Application Usage

The content in this article is relevant to the former OP Patient Portal. 

Click here to access content for the OP Patient Portal, powered by InteliChart.

Version 14.19

Write Message - Application Usage

Users are expected to use this form to send general questions and concerns to the office about medical matters. To convey this point, there is a very clear message at the top of the application stating that it shouldn't be used for urgent communication.

The application is set up very similarly to a basic e-mail form. If you've enabled it in the Administration, the user will have the option to select a staff member from the dropdown box. They will then type in an optional subject line, and their message. After clicking send, the message will be sent to the patient portal, recorded in the Current Patient's chart, and Office Practicum will send a Red Phone message to any staff member that has been designated to receive that message (This is defined in the patient portal Administration).

If the portal user wishes to see a message they've sent before, they can find it in the Messages Application.

Version 14.10

Write Message - Application Usage

Users are expected to use this form to send general questions and concerns to the office about medical matters. To convey this point, there is a very clear message at the top of the application stating that it shouldn't be used for urgent communication.

The application is set up very similarly to a basic e-mail form. If you've enabled it in the Administration, the user will have the option to select a staff member from the dropdown box. They will then type in an optional subject line, and their message. After clicking send, the message will be sent to the patient portal, recorded in the Current Patient's chart, and Office Practicum will send a Red Phone message to any staff member that has been designated to receive that message (This is defined in the patient portal Administration).

If the portal user wishes to see a message they've sent before, they can find it in the Messages Application.