We are currently updating the OP Help Center content for the release of OP 14.19 or OP 19. OP 19 is a member of the certified OP 14 family of products (official version is 14.19.1), which you may see in your software (such as in Help > About) and in the Help Center tabs labeled 14.19. You may also notice that the version number in content and videos may not match the version of your software, and some procedural content may not match the workflow in your software. We appreciate your patience and understanding as we make these enhancements.

OP Patient Portal Q&A

 WARNING: This information is intended only for clients currently in the implementation or production phase with the OP Patient Portal.

Please refer to this document for an updated list of questions and answers related to the OP Patient Portal. This document will be updated regularly. 

If you cannot find your answer in this document or in the resources on the OP Patient Portal Landing Page, please reach out to your designated Portal Support Specialist (PSS) and they will get you a response. If you haven’t yet been introduced to your PPM, please email opadvancement@officepracticum.com

To quickly find the text you want in this list:

  1. Press <CTRL + F> on your keyboard. A search box is displayed on the top-right of your screen.
  2. Type the word(s) you're looking for in the search box.
  3. Click the Up and Down arrows to move through results.
  4. Click each of the version tabs at the bottom to search through each tab.