Important Content Update Message
We are currently updating the OP Help Center content for the release of OP 20. OP 20 (official version 20.0.x) is the certified, 2015 Edition, version of the Office Practicum software. This is displayed in your software (Help tab > About) and in the Help Center tab labeled Version 20.0. We appreciate your patience as we continue to update all of our content.

OP Patient Portal Upcoming Features: Interim Solutions

The content in this article is relevant to the OP Patient Portal, powered by InteliChart.

OP Patient Portal Upcoming Features: Interim Solutions

Several features exist in the current OP Patient Portal that have not been incorporated into our new InteliChart portal. These features will be completed throughout the remainder of 2019 and into the first quarter of 2020. 

There are some interim solutions that can be utilized by leveraging the existing OP Patient Portal.  These interim solutions do require that the current Patient Portal remain operating during this transition period.  Once the features that you use are incorporated into our new OP Patient Portal powered by InteliChart it will be safe for you to turn down and decommission the former Patient Portal

Patient Surveys: (Currently not functioning)

Until Patient Surveys are integrated using the survey tool from InteliChart, all orders for internal surveys associated with the Patient Department will trigger a Secure Message to be sent to the (new InteliChart) OP Patient Portal. This message will explain its purpose and include a hyperlink to the login page for the (former) OP Patient Portal. After the parent logs in, they will take the survey by clicking on the related survey task, as they do currently.

CHADIS: (Currently not functioning)

Similar to internal patient surveys, orders for CHADIS questionnaires associated with the Patient Department trigger a Secure Message to the (new Intelichart) OP Patient Portal. This message contains the same kind of hyperlink described for patient surveys and the parent action will be the same. After the parent completes the survey, it is downloaded to the patient record in OP for review. 

Bill Pay:

While OP works to build the connections to the InteliChart platform, if you are interested in still getting patient payments through Instamed, we recommend that you change the hyperlinks on your statements to send parents directly to Instamed’s dedicated Payment site for your practice (i.e.,

OP Mobile

Our current OP Mobile iOS application has a dependency on our former portal.  We are developing a new browser-based application that is agnostic to the type of phone and carrier you use.  Until it becomes available OP Mobile can still be utilized with iPhones and iPads so long as your former Patient Portal is still operating.

Patient Registration for OP via the Portal | Live Self-Scheduling | Documents and Document Requests

There are no workarounds for these features at this time. Note that requests for forms will continue to be displayed in the (former) OP Patient Portal.