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When a Staff Member or Provider leaves the Practice, you'll want to deactivate them on the Practice Portal as well as in OP. Below, you'll find instructions on how to deactivate users in the Practice Portal and view a list of inactive users. Refer to this article to learn how to deactivate users in OP. 

Deactivate a Staff Member or Provider

1. Log into the Practice Portal.
2. Navigate to User Administration > Staff Members or Providers.
3. From the panel on the left, select the checkbox(es) for the Staff Member(s) or Provider(s) to deactivate.
4. Click the Actions drop-down and select Deactivate. The user(s) is/are moved to the list of Inactive Users (see steps below on how to view Inactive Staff or Providers).

1. The Deactivate Staff Member dialog box displays, click Confirm.

View Inactive Staff or Providers

1. Navigate to User Administration > Staff Members or Providers.
2. Click the Show drop-down, and select the Inactive checkbox. To only view Inactive users, click the Show drop-down again, and deselect the Active checkbox.