OP RCM Client Corner: Did You Know?

A collection of Quick Reference Guides developed for practices who have partnered with OP's Billing Service!

Articles

RCM Client Corner: Eligibility
A patient's insurance eligibility is ultimately what determines if the services provided will be paid! This QRG highlights workflows specific to ensure you get paid for the services provided.
RCM Client Corner: "Ready to Bill"
Marking claims "Ready to Bil" is crucial in the workflow between the practice and OP Billing team. This QRG highlights that workflow to ensure claims are being billed efficiently.
RCM Client Corner: Entering Hospital Charges
This QRG highlights the workflow for entering Hospital charges into OP so that the RCM Billing Team can convert and submit the claims to the insurance payers.
RCM Client Corner: Scanning into the Non-Patient Directory
This QRG highlights the workflow for communicating things like EOBs, denials, capitation checks, or letters from insurance companies with the RCM team.
RCM Client Corner: No Show/Cancellations
This QRG highlights the workflow to create a superbill charge for a No Show and mark it ready for RCM to convert to a claim.
RCM Client Corner: Billing for Telemedicine Prior to OP 20.0.15
This QRG, specific to versions of OP prior to 20.0.15, highlights the best way to bill for telemedicine, how to work with RCM on telemedicine claims, and what to expect.
RCM Client Corner: Billing for Telehealth with OP 20.0.15
This QRG, specific to OP version 20.0.15 and higher, highlights the best way to bill for telemedicine, how to work with RCM on telemedicine claims, and what to expect.
RCM Client Corner: Scrubbing Superbills and Common Modifiers
This QRG highlights the process for scrubbing superbills prior to marking them ready to bill. It also includes common modifiers that may need to be added during scrubbing.
RCM Client Corner: Patient Credits
This QRG highlights the process of entering patient credits into OP and applying them to patient balances.
RCM Client Corner: Correcting Patient Payments
This QRG highlights the process of fixing patient payments that were entered incorrectly into OP.
RCM Client Corner: Entering Insurance for Newborns with Pending Eligibility
This QRG highlights the process of entering insurance for newborns that are pending insurance eligibility.