Important Content Update Message
We are currently updating the OP Help Center content for the release of OP 20. We appreciate your patience as we continue to update all of our content. To locate the version of your software, navigate to: Help tab > About.

Override Change Reason

Version 14.19

About Override Change Reason

Path: Billing tab > Billing Center button > ERA Payments tab > ERA Ellipses button > Override Out of Balance Indicator checkbox

The Override Change Reason window is used to record the reason why an out of balance ERA payment override was performed. The reason entered in this free-text box is displayed in the Note field for the corresponding ERA Payment and recorded in the Audit Trail.  

Override Change Reason Map

Number
Section
Description

1

Reason Entry Field

This free-text field is used to input the reason an Override Out of Balance Indicator was either added or removed from an ERA Payment. 

2

Character CountThe characters entered into the Reason Entry Field are counted here.
3
OK button
The OK button is used to save the reason and close the Override Change Reason window.