Attention: Practices who are accustomed to using the former OP Patient Portal must note that Surveys sent to the InteliChart Patient Portal are not accessed via Forms in the portal. They are received as Messages and should be accessed in the Message Center on the portal or from the patient's homepage.

Note: A note is included to inform the parent/patient not to reply to the CHADIS survey message. In addition, a CHADIS survey, sent to the Patient Portal, will expire after 30 days.

Note: OP will run a validation check to make sure the email is associated with the contact record for that patient within OP and the contact record is properly set up in Family Contacts. If the contact passes the validation check, the parent/patient will be passed to CHADIS, authenticated, and logged in to complete their surveys. If there is no email match, the below message will display. 

"The email provided does not match the one the practice has on file. Check that you're using the right email and try again, or contact the practice to update."

Additionally, OP will validate the Family Contact record to confirm the Res? checkbox is selected or the Authority of Joint or Exclusive is selected. If the validation of the Family Contact record is not met the below message will display.

"Our records indicate you do not have access to this patient's record. Please contact the practice."

For additional information on how to properly set up a Family Contact record, click here.

Note: Once the Send it. I'm Done button is clicked, the Survey responses are sent to OP. The Survey status is marked Received and the Informant is listed as Web Portal User:

Attention: Practices who are accustomed to using the former OP Patient Portal must note that Surveys sent to the InteliChart Patient Portal are not accessed via Forms in the portal. They are received as Messages and should be accessed in the Message Center on the portal or from the patient's homepage.

Note: A note is included to inform the parent/patient not to reply to the CHADIS survey message.

Note: OP will run a validation check to make sure the email is associated with the contact record for that patient within OP. If there is a direct match, which there should be as this is the same email that was used to identify them with the InteliChart Patient Portal, the parent/patient will be passed to CHADIS, authenticated, and logged in to complete their surveys. If there is no email match or the Family Contact record is not complete, the below message will display. For additional information on how to properly set up a Family Contact record, click here.

Note: Once the Send it. I'm Done button is clicked, the Survey responses are sent to OP. The Survey status is marked Received and the Informant is listed as Web Portal User: